Nice, clean, good service, beds not comfortable, cooler unit terrible. checked in around 6pm, friendly service, went to dinner, return to sleep and rise early. At 2am my wife & I awoke to a very HOT room. Thermostat and unit not working correctly. The gentleman at the desk arrived at the room to correct. He did get the unit to start cooling and followed up with a call approximately 45 minutes later. All was good. By 4am not cooling again. Turned unit off and tried to rest. That morning the gentleman at the desk assured us he would correct the cooling issue for night 2 by controlling the unit settings at the unit verses the thermostat. Night 2 restful. One great point breakfast.
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- Also Known As:
- Hilton Garden Inn Amarillo Hotel Amarillo