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Hilton Garden Inn Amarillo
Ranked #23 of 73 Hotels in Amarillo
Lubbock, Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Regular customer”
4 of 5 bubbles Reviewed 24 June 2013

HGI is a very good hotel, like most internet is free and the workout room is the bomb, best quality i've seen for Amarillo and most other places. Breakfast is good and a happy hour always welcomed. They have just about everything here. Because of the I-40 traffic, a reservation is a prudent thing to have as drop ins are welcomed but not always with a room to stay in. Business meetings there are good for small to medium sized groups (up to about 25) is recommended by me. It is a welcome thing to have a hotel with no agenda or surprises, this one fits the bill perfectly.

Room Tip: Not accessible rooms, not suggested.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dalebank2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 reviews from our community

Traveller rating
    209
    152
    98
    65
    40
See reviews for
198
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
Santa Fe, United States
2 reviews
4 of 5 bubbles Reviewed 21 June 2013

I've stayed in most of the hotel chains in Amarillo and this is consistently my choice. The staff is terrific and the accomodations always clean and comfortable. It's a great area of Amarillo to stay in as well, convenient to shopping, dining, etc. And as a single female traveling - I feel very safe here. Love it!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canadian, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 June 2013

Due to hotels location, you will have a room but possibly no access to the room. There is no parking within walking distance or with safe access. Nice hotel and have stayed many times. Only problem I've ever had is with parking.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Colby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlington texas, United States
1 review
5 of 5 bubbles Reviewed 19 June 2013

My stay at the Hilton Garden Inn of Amarillo was very pleasant. I was very impressed with the floral decor as well as the rest of the furnishings in the lobby. The restaurant staff were helpful and accomidating with a couple of requests. We were assisted by the front desk personnel with directions and recommendations also. The hotel is just a superb value.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sherie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
1,879 reviews
223 hotel reviews
common_n_hotel_reviews_1bd8 522 helpful votes
4 of 5 bubbles Reviewed 11 June 2013

Upon checking in there was a lady setting up a wedding and booking hotel rooms. This should of been done by a manager who was just standing idly by watching this lady book 9 rooms all with different names and times of arrival. I booked 3 rooms, myself and both others being a diamond member, my room key was ready but I was passed and checked in last, having to stand there the entire time as she switched the others name.
The hotel itself is in a great area with plenty of hotels surrounding it, the majority of all the hotels in town where completely booked. This was our first choice through, we stayed 7 nights at the hotel, on a broken set of beds. One side would adjust the other wouldn't thankfully I had another bed in the room, which was worn out.
Hopefully they will begin to freshen the rooms as it deserves to stay in the top 10 hotels in Amarillo, but unless they start improving they will fall off the front page.

Room Tip: Don't take a double, the beds still adjusts on both sides creating a uneven mattress.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wick1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valparaiso, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 June 2013

I could not sleep as the room was not insulated well in regard to noise. You could hear everything that residents above were doing. Also even thought we are Diamond Club Members the staff informed us if we exercised the free breakfest option that we are entitled to that we would lose 750 points off our stay. It was the first time that we had been informed of that at any Hilton hotrl.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Oregon
Level Contributor
173 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

I enjoyed my stay here and the location is good next to a lot of shopping and restaurants, etc. The rooms are slightly dated and my 'sleep number' bed didn't work. I did really love all of the pillows -- that was very comfortable. The bathroom as quite snug and it was difficult to open the shower door.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Amarillo

Property: Hilton Garden Inn Amarillo
Address: 9000 W Interstate 40, Amarillo, TX 79124-3308
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Amarillo
#9 Business Hotel in Amarillo
#12 Family Hotel in Amarillo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Amarillo 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Amarillo Hotel Amarillo

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