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“Comfortable place to stay”

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Sleep Inn & Suites West Medical Center
Ranked #7 of 72 Hotels in Amarillo
Certificate of Excellence
Reviewed 23 September 2013

We were very tired after working all day in Dallas and driving to Amarillo. I usually book a hotel in advance, but didn't feel the need. I thought there would be plenty of vacancies. We were shocked to find hotels full to capacity. I reviewed Trip Advisor to get an idea of what to expect. Sleep Inn was quiet with a comfortable bed. The next morning we awoke refreshed. The only disappointment was the breakfast buffet. The employee running the front desk was also replenishing the breakfast bar. This is a two person job.. needless to say we left without breakfast. We didn't have time to wait for eggs and sausage.

  • Stayed: September 2013, travelled as a couple
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Thank Periodictraveler_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 11 October 2013

Thank you for your kind words about our hotel. We do try our absolute best to help each and every guest with whatever you may need, and I am sorry you did not get to attend breakfast here. If there is any way we can accommodate you in the future please let us know without any delay. We would love to have you here with us again!

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416 - 422 of 682 reviews

Reviewed 17 September 2013

This was a very nice inexpensive hotel for a quick one night stay. The staff is very friendly and helpful. We were in need of a motorcycle light and the desk clerk gave us detailed instructions as well as printed out a map to the closest auto parts store. The pool is very nice. The breakfast is average but adequate. They are motorcycle friendly and allowed us to park our bikes under the portico. The room was small but clean, what more do you need for a one night stay.

  • Stayed: September 2013, travelled as a couple
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Thank mjbAfton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 11 October 2013

Thank you so much for your wonderful response. We always try to please our guests here at the Sleep Inn & Suites. We love our motorcycle community and we sincerely hope to see you again. Thank you again,

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Reviewed 12 September 2013 via mobile

This hotel is a gem of a place right beside the I-40 highway and not far from the Route 66, which we were doing. Front desk staff were so friendly and helpful at all times and everywhere was spotlessly clean. The breakfast was also good with a very good selection of food. There was even an evening buffet the two nights we were there, I believe they only do this on a Tuesday and Wednesday.
Our only disappointment was that the laundry tumbler dryer was out of order and one of the main reasons we booked the hotel was because we needed to use a laundry. We were travelling route 66 over 3 weeks and needed to wash some clothes and a washing machine is no good without a tumbler dryer. I did complain to the front desk, who were again very helpful. The manager agreed to have the hotel do the laundry the next day no cost to us which was a fine gesture. However this would have been no use to us if we were only staying one night, luckily we were staying two nights. So if you really need to use the laundry and you are only staying the one night, I would check that the tumbler dryer is functional, as it seemed a long term problem with the dryer.
Overall a lovely, clean, helpful hotel and I can certainly recommend it.

  • Stayed: September 2013
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Thank Greytop13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 15 September 2013

Thank you for reviewing our hotel. We have had an issue with our coin laundry. If we had not been able to have your laundry cleaned I assure you we would have found a solution to the problem. We will have our laundry repaired as soon as we are able to get parts to do so. Thank you for staying with us.

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Reviewed 12 September 2013

Friendly fellow checked us in, room was clean and roomy. Good to get a good breakfast in the morning. Room had a good tv, good air con. The hotel was quiet and there was no street noise, even though the interstate was nearby

  • Stayed: August 2013, travelled as a couple
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Thank Cameron4611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 15 September 2013

What great review from a very experienced traveler. Thank you for staying with us. We are so glad you chose to stay with us and that you enjoyed our hotel. I hope you had a great trip.

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Reviewed 4 September 2013

Excellent property, parking was lighted all around. Good couple of restaurants close by with easy on and off I40. Room was very nice and breakfast was better than expected. The staff was pleasant as well.

Room Tip: I asked for a 2nd floor near the exit and got one with next to the stairs. it was almost like havin...
See more room tips
  • Stayed: August 2013, travelled with family
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1  Thank JDinOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 14 September 2013

Thank you for taking the time to complete a review for our Hotel. Our team is very proud of our hotel and they work very hard to make everything seem easy. I hope that we have the chance to serve you again.

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Reviewed 3 September 2013 via mobile

Very nice hotel. Great rooms (a little small for the amount of furniture) but amenities were above par. Comfie beds but the pillows were too small. Breakfast was great w/the waffle maker. Just down the road from Cadillac ranch.

  • Stayed: August 2013
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Thank dominick b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 4 September 2013

Thank you for giving us a great review. I am so happy that you enjoyed your stay with us. Please come and see us again soon.

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Reviewed 3 September 2013

The hotel seemed recently updated, fresh and clean. Our room was comfortable. Complimentary evening snacks included sodas, beers, wings, and other munchies. Breakfast was good and a bit more than just a continental breakfast. Parking was convenient with a limited number of spaces in front of the hotel and a larger lot behind the hotel.
Conveniently located to restaurants, the mall and the interstate. Just what we needed.

  • Stayed: August 2013, travelled with family
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Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 4 September 2013

Thank you for reviewing our hotel. We work very hard to make sure our guest have a great experience. I am glad we were able to do that for you. I hope we have the chance to serve you again.

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Additional Information about Sleep Inn & Suites West Medical Center

Address: 6915 W Interstate 40, Amarillo, TX 79106
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Amarillo
#3 Romantic Hotel in Amarillo
#5 Best Value Hotel in Amarillo
#7 Business Hotel in Amarillo
Price Range: £55 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites West Medical Center 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Sleep Inn and Suites is located on the south side of Interstate 40. We have an indoor heated pool, hot tub and a free hot breakfast. Our Sleep Inn and Suites is located within walking distance of many restaurants which include Hoffbrau Steakhouse, Outback Steakhouse, Pizza Hut Wingstreet, China Star Oriential Buffet and CiCi's Pizza. The Sleep Inn and Suites is a 2012 Choice Gold award winner which places us in the top 10% of Sleep Inns. We hope that you will love our Sleep Inn and Suites as much as we do!! ... more   less 
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Also Known As:
Sleep Hotel Amarillo
Sleep Inn And Suites

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