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“Nice Stay Once I Found It”
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #5 of 73 Hotels in Amarillo
Certificate of Excellence
Novi, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice Stay Once I Found It”
Reviewed 27 October 2013

In the Directions to Our Hotel: section on the ChoiceHotels.com website, the directions to this property are reversed. This error was brought to the attention of Choice Hotels (via an email message on 10/5/13) and the directions on the website have still not been corrected. If you are traveling on I-40 West you use exit 65, then loop under the freeway. If traveling on I-40 East, use exit 65 and stay on the service drive. This property has limited parking in the front of the hotel and my stay at this property was uneventful, other than the coin mechanism on the guest dryer did not work. The maintenance man had gone home for the night, but the front desk person was nice enough to dry my wet laundry using their commercial hotel dryers.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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662 reviews from our community

Traveller rating
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    61
    15
    10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Benbrook, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2013

Nice clean rooms and service at desk was excellent. Employees friendly, helpful and friendly. Continental breakfast was wonderful. Had never stayed at a Sleep Inn & suites, very pleased with this hotel!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shelley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites, responded to this review, 30 November 2013
Thank you so much for taking the time to review our hotel. We want all our guests to be completely satisfied. We hope to have the chance to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Lunas, New Mexico
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 22 October 2013

This hotel was pretty new, and well kept. The room was pretty small. One problem was that the bed was very high, I didn't know that or would have stayed elsewhere as my husband had a broken rib and I was recovering from surgery that made it very difficult to get in and out of that bed.

I had requested a room on the top floor away from the interstate and got what I wanted. We heard no noise.


We had planned on having some evening snacks at the managers reception on Wed. night, but it consisted of soggy bite size pieces of chicken on the bone and onion rings, they also had a couple of cans of beer and regular (sugar pop). Since I am diabetic, none of that worked. It would be nice and easy to at least include some sugar free pop. Breakfast was just okay, the gravy was yucky, as were the scrambled eggs. Stick with the cereal.

Stayed October 2013, travelled with family
Helpful?
Thank greecer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites, responded to this review, 30 November 2013
Thank you so much for taking the time to review our hotel. I am so sorry that our beds were higher than you expected. We have pillow top mattresses that everyone says are very comfortable but that can make for a bit higher bed because of their thickness. We do normally put out diet soda with our evening social on Tuesday and Wednesday evenings. If your back with us in the future please let us know if you need something like that and we will make sure that you receive it. On our breakfast we have addressed our eggs by switching to a much better and freshly scrambled product. I think the quality is excellent and I hope you have then chance to try them in the future. Thank you again for your comments. Without your honest comments we cannot hope to continue to improve and be the best we can be.
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Little Rock, Arkansas
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2013

I was driving across country and was staying overnight in Amarillo, TX. Selected this hotel through Hotwire.com and had my doubts because I typically don't stay in Choice Hotel Properties. This hotel is a definitely one to write down for next time. It reminded me of a Hampton Inn with friendly front desk employees, modern rooms, pillow topped beds, large bathrooms, and free hot breakfasts. This hotel is fairly new and shows it. Will definitely be back.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nightafternight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites, responded to this review, 21 October 2013
Thank you so much for the wonderful words about us! It is rewarding to be able to tell the staff here that we are on the right track. We love hearing that our guests want to return to us, and we can't wait to see you here again!
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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2013 via mobile

We stayed one night and had a good sleep and the bathroom was very roomy but the living space was pretty small but ok for a one night stay and the breakfast was good, overall the hotel was nice and clean, and the staff was friendly, also seems to be in a good area


Stayed October 2013
Helpful?
Thank Josh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites, responded to this review, 18 October 2013
I would like to thank you for taking the time to give us such positive feedback. We do appreciate everything our guests have to say about our hotel. We strive to make good experiences for every guest that walks through our door. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germantown Hills
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

Reasonably priced for our one night stay. Only three years old. Our room was clean and quiet. The staff was professional and pleasent. The price includes a hot breakfast but the scrambled eggs were not eatable.

Room Tip: Ask for a room away from interstate traffic noise.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites, responded to this review, 18 October 2013
Let me start by saying thank you for taking the time to give us some feedback here at the Sleep Inn & Suites. We use every bit of it to the best of our abilities. We are working on another solution for the eggs in the breakfast. We are sorry that you were not satisfied in every aspect of your stay. We do sincerely hope that you will give us another shot and stay with us here again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alliance
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2013

This is a very nice place to stay. They have everything you could want. Everything is clean and the staff is friendly and helpful. The room we stayed in was a little crowded with the two beds. The room was very nice and the beds were comfy and we slept well. The only reason I did not give it a 5 was the breakfast. The eggs ( powdered I assume ) were terrible and the biscuits and gravy were just so-so. I would stick to the Waffles or cereal. Over all We would definitely stay here again.

Room Tip: A room with one bed might have been better for just my wife and me might have had a little more roo...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaxxmodona123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor R, General Manager at Sleep Inn & Suites, responded to this review, 18 October 2013
Thank you so much for the kind words said about our property and staff. I am sorry you were not completely satisfied with our breakfast, as we strive to please each and every guest that stays here with us. We are working on solutions for the breakfast and trying new products to see if we can get an acceptable response from our guests. Thank you again for taking the time to give us feedback, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 6915 W Interstate 40, Amarillo, TX 79106-2609
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Amarillo
#3 Romantic Hotel in Amarillo
#5 Best Value Hotel in Amarillo
#7 Business Hotel in Amarillo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Sleep Inn and Suites is located on the south side of Interstate 40. We have an indoor heated pool, hot tub and a free hot breakfast. Our Sleep Inn and Suites is located within walking distance of many restaurants which include Hoffbrau Steakhouse, Outback Steakhouse, Pizza Hut Wingstreet, China Star Oriential Buffet and CiCi's Pizza. The Sleep Inn and Suites is a 2012 Choice Gold award winner which places us in the top 10% of Sleep Inns. We hope that you will love our Sleep Inn and Suites as much as we do!! ... more   less 
Reservation Options:
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Also Known As:
Sleep Hotel Amarillo
Sleep Inn And Suites

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