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All reviews bed was very comfortable continental breakfast would stay again microwave elevator inns tx
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Reviewed 20 July 2014

We stayed here overnight on our way home from Colorado. The hotel property is very well kept and our room was quite comfortable for a short stay. We got a great rate on-line. Parking is somewhat limited. There is an Outback Steakhouse within walking distance that we ate at and enjoyed.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank hbplanner1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 22 July 2014

Thank you so much for staying with us. We have that as you travel through Amarillo we can become your hotel of choice. Thank you for writing a review for our hotel. Safe Travels until we meet again.

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Reviewed 19 July 2014

Pleasantly surprised... family of four had a good stay (2 nights). Room was clean and well appointed. Beds were very comfy. The breakfast buffet was welled stocked and free. Well located next to restaurants and shopping.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank whitescATX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 22 July 2014

Thank you for choosing to spend some of your travel time with us. We are so glad that it was a positive experience for you. We hope to see you again soon. Safe Travels

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Reviewed 18 July 2014

My wife and I were on our way home from Santa Fe, NM, but we wanted to see the TEXAS play at Palo Duro Canyon, so we stayed the night at the Sleep Inn. After driving for several hours, this hotel was just what we needed. The room was modern and clean, with a really good AC. The staff was friendly and helpful, answering questions and providing directions to the canyon. The breakfast was the usual hotel fair, but it was just what we needed to start the day. We will stay here again.

Date of stay: June 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank 894macj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 22 July 2014

Thank you for reviewing our hotel. We hope that during your travels you will find the chance to stay at another great Sleep Inn hotel. If you ever find yourself in Amarillo again we would love to have the chance to serve you again. Safe Travels.

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Reviewed 14 July 2014

I relied on TripAdvisor reviews before choosing this hotel and was happy I did. This is also the second time we have stayed at a Sleep Inn and once again we were pleased with our decision to stay here.

The building itself appears new and modern. The employee at the front desk was welcoming and friendly and we were treated to bottled water once we checked in. The lobby itself was very clean and inviting.

Our room was very clean and we liked the simple yet fresh décor. Our room had a large bathroom, a small closet with an iron and ironing board, a small microwave and mini-fridge, and a one-cup coffee maker complete with Wolfgang Puck coffee. Bonus! There was also a long desk and a flat-screen television. All appliances were easy to operate and worked well.

One feature we liked was how the beds were higher off the ground than normal. The beds were comfortable and the height made them feel even more plush.

Similarly, the shower head was placed up high and the ceilings seemed high and lofty. There were plenty of clean, fresh towels, and shampoo, conditioner, and lotion were provided. Good water pressure, too.

When I saw that our room was situated across from the elevator, I was initially concerned that perhaps we would hear noise from the elevator or people walking to and from it. I was wrong. Our room was very quiet and we never heard anything or anyone. There are also handy buttons that allow you to notify the staff if you do not want to be disturbed or if your room is ready to be cleaned. It was a nice change from the usual placards you usually have to hang on a doorknob.

The breakfast buffet was very nice with a good selection of hot and cold foods and we enjoyed the waffle maker shaped like the state of Texas. A friendly fellow patron even helped me make the waffle. I normally do not make waffles but could not resist when I saw the neat shape, and he was kind enough to turn the waffle maker after I poured the batter. There were a handful of tables but the nearby banquet room was open which allowed for more seating. It filled up quickly!

Similar to the other Sleep Inn where we stayed, this place is very clean and comfortable but very compact. Our room had many great features but the overall size of the room was on the smaller side. For example, if we wanted to use the desk and placed the chair in front of the desk, there would be little to no room to walk around the chair from one side of the room to the other. The one-cup coffee maker was placed on the top shelf above the microwave and mini-fridge but the cord would not reach the outlet so it had to be moved or relocated to the bathroom in order to be plugged in. It is not a complaint, just something to note if one is looking for a large room. Spacious it is not, but it is modern, spotless, and very comfy.

It bears noting that we stayed here during a holiday weekend, and during our breakfast an employee noted that one item was still cooking but would be placed out as soon as possible. The regular coffee at the buffet also ran dry rather quickly. We later noticed a sign at the front desk indicating there were no vacancies, so I think perhaps it was just a busy holiday weekend and that explained the minor issues with the breakfast buffet. The employee was kind to notify everyone and she was doing her best to do many things at once.

This is located next door to an Outback Steakhouse and close to Pizza Hut so it is nice to have the option of walking to a restaurant if you are road weary. It is right off Interstate 40 and easy to enter and exit.

Overall, we had a great experience and would stay here again. It has the feel of a higher-end hotel but is very reasonably priced.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank ZXZX19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 22 July 2014

It is always a pleasure to read and respond to our hotel guest reviews. I am so happy that you had a great time at the Sleep Inn and Suites. There is nothing my team likes more than to read good reviews about us. Each and every one good or bad is important to us. We hope that we have the chance to see you again. Safe Travels.

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Reviewed 13 July 2014

We were extremely pleased with our stay at this motel. Very clean and very welcoming. The bed was comfortable, and everything in the room was in apple pie order. The breakfast room is large, and there were many choices. I would definitely stay here again.

Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank GayO_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor R, General Manager at Sleep Inn & Suites West Medical Center, responded to this reviewResponded 22 July 2014

I am a big fan of Apple Pie as well and I am glad that we held up to the Apple Pie way of measuring. We want all our guests to leave us after a great and positive experience. I am so glad we were able to do that for you. We hope to have the chance to serve you again soon. Safe Travels.

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