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“Everyone else is right” 5 of 5 bubbles
Review of Holiday Inn Amarillo West Medical Center

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Holiday Inn Amarillo West Medical Center
Ranked #18 of 73 Hotels in Amarillo
United States
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Everyone else is right”
5 of 5 bubbles Reviewed 21 July 2013

I can't add much. The place is so well remodeled that it feels brand new. I would definitely stay here again. We were there when there were a lot of youth sports teams also in the hotel. I was concerned that the noise would be a problem. Not so. Only negative I would write is the fact that shirts and shoes are not required in the bar area, which while adjacent to the pool, is not truly part of the pool area. For an otherwise classy property, it was out of place.

Room Tip: There are two Holiday Inn properties across the street from each other. This is the one that is clo...
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GoodSource
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 30 July 2013
Good Source,

Thank you for taking the time to write such a great review. We have many sports teams in the hotel often, so we are very experienced in making sure it doesn't effect our other guests. I am sorry to hear kids were in the bar area without shoes or shirts, that is not allowed and I will look into that issue. Thanks again and I hope we are able to take care of you next time you are traveling to Amarillo.

Cody
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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530 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Tucson, Arizona
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 21 July 2013

We booked the room last minute and way overpaid. The area is nice....many restaurants nearby and a movie theater. There is a Holiday Inn and Holiday Inn Express literally across the street from each other. We stayed at the Holiday Inn. There is no easy way to get there. It sits behind another hotel and next to the movie theater -thank.goodness for GPS. We had a first floor room. it was --very quiet. We didn't hear any of the lobby commotion or any of the other guests. But the room is incredibly small. I don't think I have ever stayed in such a small room. Another issue was the bathroom door. it was a frosted glass. So in the middle of the night when someone in our room of 4 got up to use the bathroom and turned on the light- the whole room wakes up. Bathroom is very small too. Beds were comfortable, but the pillows were very thick. The room smelled a bit smokey, but my allergies didn't get bad so we did not complain. Will try another hotel in the area next time.

  • Stayed July 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank letsgoeverywhere05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 7 August 2013
'
Dear letsgoeverywhere05,

Thank you for taking the time to share your feedback regarding your stay with us. We regret the room you received did not live up to your expectations. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are important to us. Your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

Once again, thank you for staying with us and providing us with an honest feedback.

Sincerely,

Joel B
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, Arkansas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 July 2013

What a pleasant surprise! This hotel is very stylish, clean and fresh. It was more like a Westin than a Holiday Inn.The bed was a bit hard for my taste, but that's subjective.

If you are a hotel snob like me, then this is your place! The bartender also knows how to make a delicious beverage:)

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Suzi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 30 July 2013
Suzi Q,

WOW! Thank you for the awesome words, that means a lot coming from such a "hotel snob" as yourself!!! I am glad you were impressed with everything, ALL of our bartenders can make some tasty drinks, I am happy you enjoyed them. Thank you again and I hope we are able to take care of you again very soon!

Cody
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AZ
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

We had driven from Albequerque to Amarillo "by morning," arriving at 3 am!! Cody at the front desk was so pleasant and helpful! We got a super rate and the bed and pillows were so comfy! I slept so well and I heard no noise from doors or staff in the am! That was so surprising since we slept in! We missed breakfast but the staff was so kind to get us a box of cereal and carton of milk! The rooms, lobby and restaurant and are beautifully decorated and inviting! We definitely recommend this hotel and can see why it's rated #1 by trip advisor!!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank renalgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 30 July 2013
renalgirl,

Thank you so much for taking the time to write such a great review and choosing our hotel. We are so glad to hear we were able to stay quiet for you so late in the day. I am sorry to hear you missed breakfast, but glad we were able to get something for you in the end. The decor here is something we are very proud of as well. Thank you for recommending us to others and I hope we see them or yourself very soon!

Cody
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 July 2013

Awesome place stayed here for a few months now staff are friendly, the bar manger even ordered in my favorite beer for me would recommend to stay here. Rooms are clean food is nice . Location idea for the surrounding area. Front desk very polite and always there to help.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank snowy-300462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 30 July 2013
Snow-300462,

Thank you so much for taking the time to write such a great review. It is great to hear we could bring in your favorite beer for you, personal touches like that we love to meet anytime we can. Thank you for continuing to use and support our hotel and hope to see you very soon!

Cody
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 July 2013

If you have a problem at this place you just cant be pleased. This place was great I will stay there again if I am in town everything was perfect the Manager should be proud of his staff they are GREAT. We had a meal cooked and served by the staff and it was the best Mexican food i think i ever have tasted. I would put this Motel up against any place i have stayed and you could not beat them. :)

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 30 July 2013
Jeff L,

Thank you so much for taking the time to write such a great review. It is so great for family reunion went so well and the staff did such a great job for you! We are pretty proud of our Mexican food here, it is refeshing to hear you enjoyed it so much. Thank you again and we hope to get the chance to take care of you again very soon.

Cody
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apeldoorn, The Netherlands
Level Contributor
110 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 6 July 2013 via mobile

Holiday Inn Amarillo West Medical Center is a place where a traveller really wants to be after a long trip over the endless roads in Texas. Warm welcome in great lobby, spotless, modern elagantly decorated room, nice warm shower, and a great, firm bed. When you want to have a drink before getting to sleep, you can have it in the bar next to the lobby. Breakfast next day is standard, but there is enough to choose from. Also fresh fruit.

You can walk to the United Artists movie theatre when you want to grab a movie, and there are some (chain) restaurants within a few minutes walking distance. You also can dine in the Holiday Inn restaurant next to the bar. We didn't try that.

The wifi is fast, the only thing is that once in a while you have to renew your lease, and that means logging in again. It works, but is's a bit annoying.

We would certainly stay in this hotel again when we're in the area again. No doubt about it.

Stayed July 2013, travelled as a couple
Helpful?
Thank EmenemNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cody b, Manager at Holiday Inn Amarillo West Medical Center, responded to this review, 6 July 2013
EmenemNL,

Thank you for taking the time to write a review after your long travels. It sounds like your room hit the spot!! I am sorry to hear the WIFI was not working as standard, but I will surely look into that. Thank you again for the kind words, I hope we are your choice the next time you are passing through. Try the restaurant the next time, you wont be disappointed, the best salsa and queso I have ever had!!

Cody
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Amarillo West Medical Center

Property: Holiday Inn Amarillo West Medical Center
Address: 8231 Amarillo Blvd West, Amarillo, TX 79124
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more   less 
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo

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