We stayed here the weekend before Thanksgiving. It was not busy. I was quickly checked in by an uninterested attendant. She wasn't rude or anything, just not welcoming or friendly. Our room was excellent. We had a queen suite and plenty of room for our family of 5.
Our main problem was the hotel's lack of attention to the safety of guests. There was an ice storm that day, and by the time I checked in the sidewalks were coated and very slick. We slid our way in, and got settled. There was more ice by morning. We opened our curtains to the parking lot and watched guest after guest slip and fall in the parking lot. There were two men at the counter (also very uninterested in the patrons, and barely looked up when we checked out), but no one out scraping or salting the sidewalks or parking lot.
While the room was great and the kids enjoyed the indoor pool, it was disappointing to be all but ignored by staff, and to see no attention to the facilities. Speaks of poor management and training in my book.
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, Ebookers, HotelQuickly, Evoline ltd, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn And Suites
- Comfort Hotel Amarillo
- Comfort Inn Amarillo
- Amarillo Comfort Inn