Shower had no shower curtain, went to desk to get and did receive. Breakfast no fruit and microwave eggs (protein). Extremely poor breakfast in many ways, almost no options.
Checked in and went to get food to come back and find a male enhancement wrapper on top of a closet! Went to front desk to change rooms to a different room but they didn't have and kings left except the accessible room! Took the room and the sink didn't work and the toilet was noisy all night long! Kept going off! Breakfast was muffins, cereal and waffles! And staff was friendly!
In spite of wet carpet; checked us in and had it vacuumed after we complained. No protein at bfst; nothing but biscuit with sausage gravy. The worst was discovery the next morning that a large circle of crusty "pooh" was ironed onto the the "not so fresh" pillow case, which I took to receptionist who said, Oh gawd, Yuckky. She left to find mngt. No offer nor any apology submitted. Will never return and would never recommend.
Do not reserve a room at Microtel using hotels.com. I would not suggest using hotels.com for anything at all, in fact. I was finally able to check in after nearly an hour, and you may be too. I feel badly for the families with small children waiting behind me. The microtel computer was not inclined to let them play through, either. I offered, but they couldn't make their computer do it.
The problem, since you didn't ask, is that all reservations from hotels.com come through as smoking rooms, and microtel's computer won't let you change on the spot. This has been going on for three months. The man at the desk is tired of it. It happens all the time: I wasn't even the only person in the lobby who had been placed in this situation. All changes must come through hotels.com. Getting hotels.com to change the reservation required speaking to three different people on two different calls to India; each time they needed to call microtel back --- it's against policy for me to hand Edward my phone --- virtually everything that might make the check-in easier is against the policy of hotels.com or Wyndham. They could not even hand me a room key while they argued among themselves --- like I said, fifty minutes.
[Words have been removed here, at the request of the webmaster. I was sent this number when their bot refused to print the original version of review: 506612868. I suppose that they didn't like my making specific comparisons between the incompetence and lack of communication during the check-in process, and a very public fandango in the news this week]
To recap: DON'T USE HOTELS.COM FOR ANYTHING. They are polite and I think they want to help (I had an earlier problem with this reservation which they fixed), but they have bad tools and they have a noisy Skype connection and they speak English badly and their policies prevent their doing anything to help out their customers. (Although ultimately they did make me a substitute reservation on their credit card, not mine, using -- gasp --- the telephone! Not even a fax! Why didn't they think of that in 1876?) MICROTEL is probably not worth it at this point, either. The room seems nice enough but what an entry sequence!
Also, the WiFi in room 213 comes and goes. About half and half while I was there.