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“A nice surprise”

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Ashmore Inn & Suites
Ranked #22 of 73 Hotels in Amarillo
Dallas, TX
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“A nice surprise”
4 of 5 bubbles Reviewed 15 July 2012

The only thing I can think of when I read the last review was a plant from an employee of Holiday Inn. We reserved this hotel for two Saturdays in a row using one of those discount websites that doesn't tell you which hotel it is until after you pay and we felt like we hit the jackpot considering the very low price we paid and the excellent condition of the hotel and the room. It was the cheapest 3 star hotel on the website. I'm guessing because Ashmore isn't as well known as places like the Holiday Inn, Best Western, or Comfort Inn they may have trouble booking rooms at the same price as the others, thus the cheaper price. We hope to stay here every time we need a room in Amarillo from now on.

The pros: Rediculously cheap price, nice quiet clean room, small refrigerator in room, excellent location, comfortable bed, immaculate grounds, and good breakfast.

The cons: Small bathroom (the coffeemaker had to be put under the sink), 4th floor hallway was not air conditioned (wasn't hot but wasn't cool either), and the breakfast area was crowded (only had 10 tables). I would imagine the small breakfast area is only a problem on holidays or weekends.

This hotel is definetely a solid 3 star hotel. It didn't have a big screen TV (had the old style 25 inch) and had fake but clean marble in the bathroom (as opposed to granite in a place like the Hampton), but the price is well worth it. I would highly recommend this hotel for the price.

Room Tip: Not that the view makes much differece, it is Amarillo, but a room on the floor floor even numbers w...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Climb_Big_Bend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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371 reviews from our community

Traveller rating
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    21
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
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English first
Fort Worth, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 8 July 2012

after driving all evening from fort worth, we were hopeful about the ashmore. the reviews seemed very promising, and amarillo can be hit or miss on hotels. we arrived at 1215am, and noticed several pricey cars in their parking lot, which gave us more confidence. those must have been some rich folks with really low standards, because it only went downhill from that point. my 9yo dd and i went on ahead to the room while hubs and 13yo ds unloaded the car. the elevator was TINY, and i wondered on the way up how people moved stuff upstairs. when we stepped off on the 4th floor, we were overwhelmed by the stench of cigarette smoke. and not fresh smoke, either. the 4th floor smelled like it had been used as an ashtray for quite a few years. our room was even worse. it smelled like someone was hiding in the closet, working their way through a carton of smokes. i have asthma, and it only took me two or three minutes to start having trouble breathing. dd and i both got nauseated within minutes. when hubs and ds arrived, they couldn't take the smell, either.

the room was already dingy, and in desperate need of a makeover. the bedding was worn, the carpet was old, the bathroom was clean-ish, which is not clean enough in a hotel. my husband called the front desk and asked to be moved to another room. all they had was a king room, which would have meant two of us would have been sleeping on that filthy floor. we opted to just walk out on the reservation. there was no offer of a refund at the time, but i didn't care. i just wanted out of there. i controlled the urge to warn the other people who were checking in to get out. i feel guilty about that now.

we went a few miles down the street and checked into the holiday inn express off of soncy. it was a wonderful, clean, fresh-smelling experience.

to the ashmore's credit, they did refund our money the following day. and hotwire, through which we made the reservation, gave us $25 for future use. i can guarantee it will not be used at the ashmore. ever.

Room Tip: go someplace else.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mommakelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abiquiu, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2012

Great value, great service, nice room. We stayed in one of their two bedroom corporate apartments during a family reunion held at the Ashmore. The guest room was extremely spacious and very clean. Pool area was nice, conference room was nice and the continental breakfast was nice. We'd stay here again if we're in the Amarillo area.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank truronda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flagstaff, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 July 2012

Service was good, hot tub was awesome, but, the pool was cloudy. You couldn't really see where you were going. Breakfast was ok, too. Rooms were neat and clean, beds were comfy. Towels felt a bit old, but clean. Overall, a 3 1/2 star. The bath was a bit slippery. But, overall, overall, it was ok. about average.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrD8711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuma
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

We used a discount site and got lucky. The room was clean, nice linens, comfortable bed, 32 inch flat screen TV with a large variety of stations, and speedy internet. The staff are very friendly and courteous as well. We were pleasantly surprised with complimentary cocktails from 5-7pm, and a modest dinner offering, also complimentary. The first night it was barbecue beef sandwiches with potato salad. Honestly we couldn't ask for more. Anyone who reads my reviews knows we are 'discount' travelers, and this stay has been a treat!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cathyds2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 bubbles Reviewed 28 June 2012

Good deals can be had on the Ashmore Inn & Suites on Hotwire - as a result, we stayed there for a night recently. It is a bit of an odd duck of a hotel, it probably was great thirty years ago, but everything has aged in the last three decades without much in the way of updates.

It is convenient, immediately off the I-40 but without any significant road noise, so that's nice. The night staff were nice and welcoming and had us checked in fast, though the bill they presented gave me a little heartburn - they had run my credit card and charged a total of $1600 on it! They explained it was the wrong name and said they would "fix it" (haven't yet checked my cc bill, we'll see what that happens).

Elevator is old and slow but wood-paneled and works fine. Rooms were pretty standard, with two queen sized beds whose mattresses dated back to the Ford administration (for Gen Y-ers that can be generally translated to "When Dinosaurs Walked the Earth". Sheets were rough and threadbare and it had one of those icky foam blankets on top of it. Pillows felt worn out, and some of the sheets actually were (but that's a different story). Air conditioner labored mightily (and loudly) but failed to adequately cool the room down, it got it down to the mid-70s and stuck there. On the other hand, the room had a mini-fridge, which was nice, as well as a coffee maker and Folgers coffee.

Some of the toiletries were missing - we had conditioner but no shampoo, and only decaf for the coffeemaker.

The worst part of the stay was the cleaning staff - we were wakened the following morning at 7:15 a.m. (after arriving well after midnight) by a brisk knock. As I leapt out of bed, the housekeeper tried to open the door and said, "Housekeeping!" I said, "We're still in bed, asleep. Please come back much later."

Guess what happened an hour later? Yep, housekeeping was back. This time I let her try to open the door and didn't bother trying to talk, just stuck my head under a pillow. Granted, we didn't put the "do not disturb" sign out, but check-out wasn't until noon, so why was she opening doors at 7:15?

Housekeeper and billing issues dropped a solid 3.5 down to a 2. Would prefer not to stay here again, but would stay again if necessary.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlueBear92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

Workers were courteous and they stay was nice. The hotel is just blocks away from the American Quarter Horse Museum, Cadillac Ranch, Zoo, Gas station, and yes a Wal-Mart. Would def stay here again.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KDW4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashmore Inn & Suites

Property: Ashmore Inn & Suites
Address: 2301 E Interstate 40, Exit 72-A, Amarillo, TX 79104-3403
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 73 Hotels in Amarillo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ashmore Inn & Suites 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Ashmore Inn And Suites
Ashmore Hotel Amarillo
Amarillo Ashmore Hotel

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