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“A hotel, nothing special”

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Courtyard Amarillo West/Medical Center
Ranked #32 of 72 Hotels in Amarillo
national tour
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A hotel, nothing special”
Reviewed 4 November 2013

I am beginning to realize that Courtyards are not my favorite hotel chain. Why you ask, because they don't have complimentary breakfast and their TV's are in a weird angle in the rooms. The rooms are clean and the beds are ok. There is a lot to do, and you can find many restaurants near by. You can even walk to most places, provided the weather is nice. It isn't a bad place, just not my first choice.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelinglizard2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAmarillo, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, 20 November 2013
Thank you for taking time to write a review, and we really appreciate you voicing your concerns regarding breakfast. We do offer a rate with breakfast included and I am sorry you were not made aware of that, especially since our breakfast is quite good. We are in a great location of Amarillo and happy you were able to take advantage of it. Thanks again and happy travels
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224 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Lubbock, Texas
Level Contributor
83 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 October 2013

Location is on the East/West Interstate in Amarillo. There are many restraints next door to the hotel extending West. I believe I counted 5. Food choices were 2 BBQ, Asian, Furr's Cafeteria and one other that escapes me. There is plenty parking. If you don't want your vehicle sprayed with the sprinkler system over night be aware of parking around grass and shrubs. Park close to the street in the lot. Facility is clean and the new remodeled Courtyard version, Checking is always EZ and helpful as I have stayed here many times. Nice quiet Courtyard with dining facility/fully cooked breakfast available.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAmarillo, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, 4 November 2013
We are so happy you had a great experience at our hotel and we look forward to you staying with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Catoosa, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2013

Staff & facility were perfect for us. Convenient location near many restaurants. Manager & restaurant staff were helpful and friendly. We liked it enough to stay there again on our returning leg home.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank BKWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAmarillo, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, 4 November 2013
We strive to make all our guests happy when they stay with us and their visit enjoyable. We are so very proud that we accomplished our goal with you not once but twice. Thank you so much for your patronage. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2013

I stay often at the Marriott Sacramento Rancho Cordova in California and am made to feel like an old friend and at home with every visit. Consequently, when I travel elsewhere, I compare my experiences to those at the Marriott Rancho Cordova. At the Courtyard, I felt like an acquantance at best and was not treated very well when I was trying to obtain information regarding the breakfast arrangements. I am constantly confused on what premier status offers among the various chains. The hotel in general was very clean and comfortable.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jhw622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
285 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 22 September 2013

Very standard Courtyard...rooms are comfortable, but I was a little disappointed to see a couple of spare hairs still in the bathroom when I checked in...not spic and span clean at all, but the bed was comfortable and I slept well. Also, for a couple of very early mornings, it was really nice that they had coffee out and ready at 4:30 to 5 in the morning...sure made the wake up easier. Only wish for Courtyards is a free breakfast for platinum status members.

Easy on to I 40 if headed west and a quick turnaround to head back east. Again, very standard courtyard...not the Ritz but not a dump just right in the middle.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 September 2013

We have stayed here for a few years and now they are updating! This was new only a few years ago. We stay returning from vacation in Colorado & the rooms & staff are always great. I can't believe they are already upgrading the rooms.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leroy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Smith, Arkansas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2013

Although we were told that our room on the 3rd floor was newly remodeled, it was still dirty. There were dirty towels left on the bathtub and hair all over the bathroom floor. The faucet in the bathtub would not turn off. It dripped all night and kept us awake. The light fixtures were dangling from the ceiling in the room. In the morning, the housekeeping staff woke us by speaking Spanish to each other loudly in the hallway. We complained to the manager (Monica Riddle) about all of the above. Her response was a shrug of the shoulders and "I can't do anything about it."

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiffany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAmarillo, Director of Sales at Courtyard Amarillo West/Medical Center, responded to this review, 20 August 2013
We are so very sorry for this happening to you. The hotel has recently remodeled the rooms and I suspect that you were put into a room that had not yet been completed. We hate that this happened to you as we are very happy with our new rooms. This should never have happened and I am so very sorry. I also apologize for the front desk not handling the situation for you promtly, there is no excuse for this. I most heartedly apologize and I want to assure you that I am looking into the matter so that it will not happen again. Please accept our apology.
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Additional Information about Courtyard Amarillo West/Medical Center

Property: Courtyard Amarillo West/Medical Center
Address: 8006 W Interstate 40, Amarillo, TX 79106-1501
Region: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 72 Hotels in Amarillo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Amarillo West/Medical Center 3*
Number of rooms: 89
Official Description (provided by the hotel):
Start your day with a well-priced breakfast at Courtyard Café, featuring delicious pastries, made-to-order hot items and healthy selections Stay productive at Courtyard Amarillo, TX Hotel: our business center provides a laptop bar, pc and printer for every guest to use FREE The choice among hotels in Amarillo, Courtyard’s spacious rooms are equipped with complimentary Wi-Fi, mini-fridges and an over-sized work area. ... more   less 
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Also Known As:
Courtyard Amarillo Hotel Amarillo
Amarillo Marriott
Amarillo Courtyard

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