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“decent, clean, walking distance to a good steakhouse”

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Hampton Inn & Suites Amarillo West
Ranked #7 of 73 Hotels in Amarillo
Certificate of Excellence
Tempe, Arizona
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“decent, clean, walking distance to a good steakhouse”
Reviewed 10 November 2013

This place has your basic amenities for a family. Our room was very clean & linens were great. If there is a drawback to the room, the pillows were way too soft & it would have been nice to have firmer ones. You'll not find a small refrigerator but the room was quiet with absolutely no outside noise penetrating our slumber.

Candice (spelling?), the desk clerk when we checked in, was great. There are staff people that you are fortunate to meet at establishments who are so ingratiating that you are immediately glad that you came. She epitomized that type of staff member. She would be good training at other establishments.

When travelling we always like to ask the "locals" for the best place to dine. There was an Outback next door & since I've not had good food at other locations I was reluctant to go there. (My sister refers to it at "Outhouse Restaurants".) However, we were told that there was a place on the other side of it called "Hoffbrau Steakhouse" and it was great. They had a good wine and beer selection and the steak was great. Also, they had a shrimp appetizer wrapped in jalapenos and bacon that was served with Dr. Pepper BBQ sauce. Outstanding.

If you are travelling to or through Amarillo if you do not stop at a steakhouse you are missing out. The mom and pop places are great.

A quick note Re: the breakfast at the Hampton- Two words "skip it". Enough said. Ask the clerk for another place.

Room Tip: Although the rooms were quiet, try to get a place away from creaky elevators.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 12 November 2013
Thank you for your review. Candiss is a great member of our team and we are very proud of the service she provides our guests. I will make sure she knows how much you appreciated her hospitality. While we do not have refrigerators in our standard rooms, we do offer them in all of our suites. We also have a few which are available upon request for those with medical needs or extended stays. The Hampton breakfast is changing! Hamptons across America are rolling out new and improved hot items as well as fresh cut fruit and many other new selections. We heard our guests and are happy to be making this change for your enjoyment. We hope to see you on your next trip to Amarillo!
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438 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Dallas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

Good hotel (as most Hampton's are) but the normally dependable breakfast was not up to par this day. No sausage or bacon, just powdered eggs that looks yellow marbles and tasteless gravy that looked like grout.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank RD F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 8 November 2013
Thank you for your review. I understand you did not enjoy breakfast during your stay and we apologize. Hampton Inns and Suites across America will be rolling out an improved breakfast over the next few months. This will include improvements to the scrambled eggs and many other hot items. We will also be offering a fresh sliced fruit tray as well as new pastry selections. We are excited for this change and hope all our guests will enjoy the improvements we are making. Thank you for your feedback. We look forward to seeing you again on your next trip.
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Waynoka, United States
1 review
Reviewed 28 October 2013

We stay at Hampton all the time and have never been disappointed. When we can we take our grandkids with us and enjoy the pool with them as well. Our son travels often and has decided to become a Hilton Honors guest as well because of how satisfied we have been since becoming a member.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 30 October 2013
Thank you for your review. We are happy you and your grandkids enjoyed your recent stay. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hot Springs Village, AR, United States
1 review
Reviewed 26 October 2013

This was not our first stay at this hotel, and we'll be back again. It's well appointed and the staff is super. It is conveniently located and has several excellent restaurants nearby. Our visit was a pleasant experience.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jack I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 28 October 2013
Thank you for your review. We are pleased you enjoyed your stay and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springdale, Arkansas
Level Contributor
287 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 October 2013 via mobile

During this most recent 2400 mile trip we stopped at several Hampton properties and all were good but the room we had here was the nicest. The room layout while similar to others the arranged was better. The counter and sink area was nicely laid out. All staff at others were good but their front desk took it to another level of friendly customer service. We slept well as always. This was the first time we took one of their travel breakfast bags as we wanted an early start and enjoyed the variety. All in all I would highly recommend.

Stayed October 2013, travelled as a couple
Helpful?
Thank TravelingBoomers1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 23 October 2013
Thank you for your review. We are pleased you enjoyed your recent stay at the Hampton Inn & Suites Amarillo. I will be passing your comments on to our staff. We hope to see you again during your next trip through Amarillo.
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Pueblo, Colorado
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 October 2013 via mobile

Excellent check in staff. Very helpful finding a restaurant nearby. No surprises at the hotel. Typical Hampton Quality. A bit hard to find but great nights sleep. Room was spotless. Kudos to the staff..

Stayed October 2013, travelled as a couple
Helpful?
Thank PoppyonPoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 21 October 2013
Thank you for your review! We appreciate your feedback and are pleased you enjoyed your recent stay. We hope to see you again the next time you are travelling through Amarillo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 October 2013

During reviews of my previous stays I mentioned that you had to look hard to see the small sign but no more. When I stayed this time I was pleased to see the large, standard-sized sign up high and very visible.

The hotel was typical Hampton (that's better than average for interstate hotels). There was a different lady helping at breakfast and she was friendly, engaging and helpful.

I will agree with another reviewer who mentioned the cattle feed lot odor. This was the first time I have noticed it but it was definitely strong. There's nothing the hotel can do about that but just be aware. The feed lot is MILES away but if the wind is from the west, I guess it's not far enough away. There was NO odor inside the hotel; - just in the parking lot.

I have stayed here a few times and can recommend it.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beedub2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey S, Director of Sales at Hampton Inn & Suites Amarillo West, responded to this review, 17 October 2013
Thank you for your review. Our new sign is just one of many changes coming to the Hampton Inn & Suites Amarillo. We will be starting renovations soon and look forward to the positive changes we will be making.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Amarillo West

Property: Hampton Inn & Suites Amarillo West
Address: 6901 W Interstate 40, Amarillo, TX 79106-2609 (Formerly Amarillo Inn)
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Amarillo
#11 Romantic Hotel in Amarillo
#12 Business Hotel in Amarillo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Amarillo West 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Located in the heart of the Texas Panhandle, our hotel is close to Interstate 40 and Amarillo's medical and shopping districts, and is just minutes from Amarillo's top attractions including Cadillac Ranch, Palo Duro Canyon State Park, the American Quarter Horse Association, The Big Texan Steakhouse and Route 66. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, take a dip in our heated indoor pool, or stay productive at our business center. ... more   less 
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Also Known As:
Hampton Inn And Suites Amarillo/West
Hampton Inn & Suites Amarillo/West Hotel Amarillo
Hampton Inn Amarillo
Hampton Inn Hotel Amarillo
Amarillo Hampton Inn

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