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“Very disappointed~” 3 of 5 bubbles
Review of Country Inn & Suites By Carlson, Amarillo I-40 West

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Country Inn & Suites By Carlson, Amarillo I-40 West
Ranked #8 of 73 Hotels in Amarillo
Certificate of Excellence
Washington, DC
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Very disappointed~”
3 of 5 bubbles Reviewed 1 September 2011

We saw the Inn from the road and decided to try it on our next trip to Amarillo. Don't judge a book by it's cover. We had a non-smoking room but when we stepped off the elevator, were engulfed in the smell of smoke throughout the hallway. The guest room always smelled like it had been sprayed with deodorizer when we walked in. The drawers in the chest and night tables were broken and very difficult to open and close. The towels are thin and the room amenities are cheap and were not replenished when used. The bathtub enclosures are plastic and very slick. The wi-fi was undependable and slow. The bed skirt had unattractive stains on it:-( Would not stay here again-sorry!

  • Stayed August 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Patsy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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436 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New Boston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 July 2011

This is a very nice hotel with excellent service...plus a comfortable welcoming environment. We were extremely pleased and I would recommend this hotel to anyone stopping over or staying in Amarillo.

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tsdelux2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 June 2011

Employee Tabitha really helpful today with changing rooms. Thanks!

  • Stayed June 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mojohn78734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia,Pa
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 31 May 2011

We stayed just one night. We were passing through to Arizona. The rooms were clean, the breakfast was included and very good. The staff was friendly. We didn't use the pool but another guest said it had a waterfall.

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kat333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 April 2011

Luggage cut off our car after being in parking lot by the front door under a light in less than an hour. When I asked the front desk if this had happened before - yes was the response - happens sometimes - yet when we checked in - no warning signs - no "hey" - don't loose sight of your belongings - wow - such an inviting location - but I would absolutely never feel safe here again

  • Stayed April 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Pjacks28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
387 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed 2 January 2011

We stayed here Dec 18 on our way to Angel Fire Nm. We got in late. They had a crib set up in our room per our request and the room was clean. The hotel is set off the highway about a block and our room was at the front of the hotel facing the highway. You couldn't hear the traffic too much. Breakfast was nice for a complementary breakfast. You could make belgian waffles, they had eggs,bacon and potatoes along with other usuals,bagels,danish, cereal, juice and coffee. I would stay here again next time I passed through. I didn't check out the rest of the hotel as we were pretty much in and out.

  • Stayed December 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Williamsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 17 July 2010

We checked in late and found our room to lacking in a few ways. The floor had not been vacuumed and found bits of trash and dog food. There was no shampoo or soap in the bathroom. The air conditioner would shut off/on throughout the night waking us up along with the barking dogs at 1 a.m. The non-smoking room was on a smoking floor. Yucky in several ways. The night manager offered to move us but our daughter was nearly asleep. He brought us the soap and shampoo and apologized. The managers the next morning made an adjustment to the bill, but overall our stay was not a good experience. Another guest was complaining about the condition of their room and dog issues while we were checking out. We are pet lovers but don't expect to pay $120 a night for a room in this condition or noisy environment.

  • Stayed July 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank txgal55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Amarillo I-40 West

Property: Country Inn & Suites By Carlson, Amarillo I-40 West
Address: 2000 Soncy Rd, Amarillo, TX 79124-2396
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Amarillo
#4 Business Hotel in Amarillo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Amarillo I-40 West 3*
Number of rooms: 80
Official Description (provided by the hotel):
The Country Inn & Suites Amarillo I-40 West offers affordable accommodations, thoughtful amenities and a convenient location near top attractions, making it the ideal place to land while visiting the Amarillo, TX area. Our hotel in Amarillo is just off I-40 West and near downtown Amarillo and Historic Route 66, putting guests in the perfect position to enjoy such attractions as Palo Duro Canyon State Park, Wonderland Amusement Park and Amarillo National Center. To ensure our hotel guests an enjoyable stay in Amarillo, the Country Inn & Suites offers attractively styled rooms and suites, an indoor pool and whirlpool, an on-site Fitness Center, a Business Center, complimentary high-speed Internet access and a free hot breakfast daily. Other points of interest nearby include Amarillo West Medical Center, Westgate Mall, Rick Husband International Airport, Amarillo Civic Center and Splash Amarillo Waterpark. Book your stay online today and experience comfort and style at the Country Inn & Suites Amarillo I-40 West hotel. ... more   less 
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Also Known As:
Country Inn And Suites Amarillo
Country Inn & Suites Amarillo Hotel Amarillo
Country Inn Amarillo
Amarillo Country Inn

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