I'd like to start by saying I am a platinum member for the chain. I was not treated like one. The first gentleman lied about my complimentary room upgrade. I spoke to a woman and rooms magically became available. The girl that checked me in needed a tutorial on her job. Don't ask for toiletry items because they will never show up. The hotel itself is clean and the beds are very comfy. I enjoyed the large bathrooms and housekeeping is efficient and on the ball. The manager I talked to after my stay was wonderful. It's the front desk and night staff that are lacking.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Amarillo, Texas, home of the American Quarter Horse headquarters and Museum. Our Amarillo hotel is centrally located just 3 miles from downtown, the medical center and Westgate Mall. We feature stylish executive suites and spacious standard rooms. All rooms come fully equipped with a microwave, wet bar and refrigerator. This Amarillo hotel features a spectacular indoor heated pool with hot tub, and a fitness center with a flat panel TV. And yes, we are that hotel with the waterfall, located directly behind the Texas Roadhouse. Whether you are travelling for business or pleasure, our hotel invites you to enjoy the 100% smoke free and pet free environment, together with the free, hot Express Start breakfast (mmm cinnamon rolls). Local attractions: Amarillo Civic Center, Tri State Fairgrounds, Amarillo Globe News Center for the Performing Arts, American Quarter Horse Headquarters & Museum, Heritage museum, Wolflin Village, Historic Route 66, Cadillac Ranch, Palo Duro Canyon featuring the official play of the State of Texas, La Paloma golf course, Amarillo Country Club, West Texas A&M, Amarillo Community College Local businesses: Rick Husband Amarillo International Airport, Tradewinds Airport, Bell Helicopter, Blue Cross Blue Shield, Pantex, Tyson Foods, Owens Corning, BSA Hospital, North West Hospital, and The Laser Center for Vision. We look forward to seeing you in Amarillo! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Amarillo
- Holiday Inn Express Amarillo
- Holiday Inn Amarillo
- Amarillo Holiday Inn