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“Not one of your better Holiday Inns”

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Holiday Inn Express Hotel & Suites Amarillo
Ranked #16 of 73 Hotels in Amarillo
Certificate of Excellence
Fort Worth, Texas
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not one of your better Holiday Inns”
3 of 5 bubbles Reviewed 22 November 2013

This Holiday Inn Express is located just off I-40 west of downtown Amarillo in the Wolflin shopping area. It offers the usual free wi-fi and breakfast. We had a room on the top floor with two double beds, which were fairly comfy. The room was reasonably quiet and had a kitchenette, hair dryer, iron, ironing board, and mini safe. There was a decent amount of closet space. The nice-sized Samsung TV worked fine and had a good selection of channels.

This is an older hotel and we had some issues with the bathroom. The sink faucet dripped incessantly. The toilet tank had a leak, so it kept refilling. The tub drain was semi-clogged. The bathroom door didn't latch closed. I reported all this to the front desk when we were checking out. Though I was happy with the fair amount of counter space, I didn't like the low, narrow tub, which caused me to have to stand at an angle so I wouldn't bash my elbows into the wall while I was washing my hair. Also, the shower curtain had poor coverage.

In order to sleep at night, I had to cover the light from the clock in the microwave oven with a towel because it was so bright.

On the whole, we'd prefer to stay at the Holiday Inn further to the west.

Room Tip: Higher floors tend to be quieter.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DebiDalio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
    129
    76
    19
    4
    8
See reviews for
82
83
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30
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
312 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 4 November 2013 via mobile

This was our second stay here, and we found it was still convenient for us. The very deep mattress in the King suite was a bit firm for my husband's bad back, but I found it quite comfortable. I especially liked having a choice of firm and soft pillows. Our third floor room was very quiet, but we specifically asked for a room away from the Interstate. We stay here because the Texas Roadhouse Restaurant is located across the parking lot, so no need to drive anywhere for dinner.
Breakfast does not begin until 6:30 am, so we had to delay our start until after that. It would have been more convenient if breakfast started at 6am instead.
Check-in was good, and we found the staff very friendly.
Convenience is the primary reason we have stayed at this Holiday Inn Express. The others located on the West side of Amarillo really require driving to get to area restaurants.
Would definitely return to this Holiday Inn Express.

Stayed November 2013, travelled as a couple
Helpful?
Thank Cheryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 30 October 2013

This Holiday Inn Express is located just off I-40 west of downtown Amarillo in the Wolflin shopping area. It offers the usual free wi-fi and breakfast. We had a room on the top floor with two double beds, which were fairly comfy. The room was reasonably quiet and had a kitchenette, hair dryer, iron, ironing board, and mini safe. There was a decent amount of closet space. The nice-sized Samsung TV worked fine and had a good selection of channels.

This is an older hotel and we had some issues with the bathroom. The sink faucet dripped incessantly. The toilet tank had a leak, so it kept refilling. The tub drain was semi-clogged. The bathroom door didn't latch closed. I reported all this to the front desk when we were checking out. Though I was happy with the fair amount of counter space, I didn't like the low, narrow tub, which caused me to have to stand at an angle so I wouldn't bash my elbows into the wall while I was washing my hair. Also, the shower curtain had poor coverage.

In order to sleep at night, I had to cover the light from the clock in the microwave oven with a towel because it was so bright.

On the whole, we'd prefer to stay at the Holiday Inn further to the west.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebiDalio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 22 October 2013 via mobile

My 3 friends and I were in town for a horse event and stayed 5 nights. Hotel was very clean and a great value. Loved the fridge, microwave and little sink in the kitchen. Jacuzzi was used every night and was also very clean. The breakfast was ok, being gluten free not much for me to eat. Super yummy coffee!!!! The room was a little cozy for 3, but very doable. Super comfy beds!!! We will stay there again next year.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flaggirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
God's chosen county of Lancashire - England
Level Contributor
63 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 5 October 2013

I stayed here for 1 night of a 33 night roadtrip. The hotel is slightly out of town, but only a couple of minutes drive from I-40 which takes you to suck tacky (in a good way!) places like the Big Texan and the Cadillac Ranch. My room was quiet and clean, and the bed was super-comfortable. The staff were friendly (by Texan standards!) and check-in was swift. Would I stay here again? Yes, although I'm not sure when I'll next be in this part of the US.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominico76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

I'd like to start by saying I am a platinum member for the chain. I was not treated like one. The first gentleman lied about my complimentary room upgrade. I spoke to a woman and rooms magically became available. The girl that checked me in needed a tutorial on her job. Don't ask for toiletry items because they will never show up. The hotel itself is clean and the beds are very comfy. I enjoyed the large bathrooms and housekeeping is efficient and on the ball. The manager I talked to after my stay was wonderful. It's the front desk and night staff that are lacking.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mommabear1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheyenne, Wyoming
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 September 2013

When we arrived at this Holiday Inn, Erica greeted us with the utmost attitude and introduced us to the points program. We had just left Cheyenne with a bad experience at another hotel chain. Erica was awesome and so was Veronica at breakfast. These two ladies are a definite assestt to your hotel. We were very pleased and will continue to stay at Holiday Inn on our travels.

Room Tip: You can count on good clean rooms and the staff members are so friendly and accomodating. We found t...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gkerkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Amarillo

Property: Holiday Inn Express Hotel & Suites Amarillo
Address: 2806 Wolflin Ave, Amarillo, TX 79109-1633
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Amarillo
#10 Family Hotel in Amarillo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Amarillo, Texas, home of the American Quarter Horse headquarters and Museum. Our Amarillo hotel is centrally located just 3 miles from downtown, the medical center and Westgate Mall. We feature stylish executive suites and spacious standard rooms. All rooms come fully equipped with a microwave, wet bar and refrigerator. This Amarillo hotel features a spectacular indoor heated pool with hot tub, and a fitness center with a flat panel TV. And yes, we are that hotel with the waterfall, located directly behind the Texas Roadhouse. Whether you are travelling for business or pleasure, our hotel invites you to enjoy the 100% smoke free and pet free environment, together with the free, hot Express Start breakfast (mmm cinnamon rolls). Local attractions: Amarillo Civic Center, Tri State Fairgrounds, Amarillo Globe News Center for the Performing Arts, American Quarter Horse Headquarters & Museum, Heritage museum, Wolflin Village, Historic Route 66, Cadillac Ranch, Palo Duro Canyon featuring the official play of the State of Texas, La Paloma golf course, Amarillo Country Club, West Texas A&M, Amarillo Community College Local businesses: Rick Husband Amarillo International Airport, Tradewinds Airport, Bell Helicopter, Blue Cross Blue Shield, Pantex, Tyson Foods, Owens Corning, BSA Hospital, North West Hospital, and The Laser Center for Vision. We look forward to seeing you in Amarillo! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn

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