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“Excellent service - Excellent hotel!”

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Holiday Inn Express Hotel & Suites Amarillo
Ranked #15 of 72 Hotels in Amarillo
Certificate of Excellence
Austin, Texas
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent service - Excellent hotel!”
Reviewed 26 December 2010

My husband and I stay in hotels all over the country for business throughout the year, so we have seen it all. I must say - this hotel gets a solid 5 in every category from us both!
From the moment we walked in the door to the smiling faces at the desk to the moment we left, it was a great experience!
Brian at the front desk was such a great help and very hospitable. The rooms were so clean I felt completely comfortable using the wonderful jacuzzi tub!! The hotel is fairly new so everything was very modern and very nice. Of all the chain hotels we have stayed in, I have to say their breakfast was the absolute best - eggs, hot meats, biscuits and gravy and cereals, fruit, etc. We would definitely recommend this hotel!

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank greengo777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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English first
Surprise, Arizona
Level 5 Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 6 November 2010

After a long day of driving and another day of driving ahead, we booked this Holiday Inn Express after reading the other reviews. It is the nicest HIE we've visited, although we have always found HIE to be consistently clean and comfortable.
This hotel is conveniently located off I-40. The parking lot adjoins a Texas Roadhouse restaurant which proved very convenient. We ordered steak and shrimp dinners over the phone, walked across the parking lot and brought it back to the room for a quiet supper. (Would recommend the Texas Roadhouse as the food was great!) There a several other restaurants very nearby.
The room was very typical of an HIE. Comfortable bed, desk with free wifi that connected quickly and easily, in-room small refrigerator, coffee maker, etc. Everything was clean and had a new look and feel to it, including the linens. The HVAC fan is set in such a way that although each room is individually temperature controlled, the system runs quietly in the background and you can't hear any other rooms, the hallway, parking lot, etc. We got a great nights sleep.
The breakfast was good with hot scrambled eggs, sausage, biscuits, gravy and, of course, the standard bagels, sweet rolls, cereals, yogurts, etc. Only suggestion I have is start the breakfast at 6AM. The breakfast didn't start until 6:30AM. We wanted to get on the road earlier but waited for breakfast. Really is a minor point since if we were not on a schedule this trip, we wouldn't eat breakfast until 8 or 9AM.
I definitely recommend this HIE and would happily return!

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank GrandFan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2010

Gorgeous hotel, great Holiday Inn service but the bed was so tall you needed a ladder to get into it! Once you got in it was very luxurious and gave me a great night's sleep! One other thing to be wary of...the staff told us that breakfast closed at 9:30 on Sunday morning. Other than that...great hotel...great staff!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a1paigep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beach City, TX
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 September 2010

I can't say enough good things about this hotel. Best price for the value. Well lit parking for our trailer. Front desk was helpful and friendly. Rooms were clean. Breakfast was great. We had a very nice and restful night.

  • Stayed September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trailertraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 September 2010

We stayed only one night on our way to CO. The staff was very friendly and helpful. We had a King suite which was very clean and spacious. The mattress was very comfortable. Breakfast area was also clean and very spacious. Offered pre-made omelettes, sausage, bacon, biscuits, gravy, toast, cereal, sweet rolls - something for everyone.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank aerdna56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson
1 review
Reviewed 10 August 2010

Thank you so much for the great service that you provided for my friends and I. I was there for a wedding and your facility did an excellent job of making our entire party feel welcome. The room was clean and beautiful, and the service was outstanding! I have to give a special mention to the front desk agent Jackie, who worked nights the week of August 4-8. He is an asset to your team and made us feel very welcome. I would recommend this hotel to anyone traveling in the area. Thank you again for a great stay, and tell Jackie Dustin says hello!!

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dirtmigirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock, TX
Level 6 Contributor
180 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 16 July 2010

This place was top drawer. Great beds, appetizing breakfast, clean, well-appointed.
Good business center. They even gave out complimentary bottles of water at the front desk.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wtxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Amarillo

Property: Holiday Inn Express Hotel & Suites Amarillo
Address: 2806 Wolflin Ave, Amarillo, TX 79109-1633
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Amarillo
#10 Family Hotel in Amarillo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Amarillo, Texas, home of the American Quarter Horse headquarters and Museum. Our Amarillo hotel is centrally located just 3 miles from downtown, the medical center and Westgate Mall. We feature stylish executive suites and spacious standard rooms. All rooms come fully equipped with a microwave, wet bar and refrigerator. This Amarillo hotel features a spectacular indoor heated pool with hot tub, and a fitness center with a flat panel TV. And yes, we are that hotel with the waterfall, located directly behind the Texas Roadhouse. Whether you are travelling for business or pleasure, our hotel invites you to enjoy the 100% smoke free and pet free environment, together with the free, hot Express Start breakfast (mmm cinnamon rolls). Local attractions: Amarillo Civic Center, Tri State Fairgrounds, Amarillo Globe News Center for the Performing Arts, American Quarter Horse Headquarters & Museum, Heritage museum, Wolflin Village, Historic Route 66, Cadillac Ranch, Palo Duro Canyon featuring the official play of the State of Texas, La Paloma golf course, Amarillo Country Club, West Texas A&M, Amarillo Community College Local businesses: Rick Husband Amarillo International Airport, Tradewinds Airport, Bell Helicopter, Blue Cross Blue Shield, Pantex, Tyson Foods, Owens Corning, BSA Hospital, North West Hospital, and The Laser Center for Vision. We look forward to seeing you in Amarillo! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo
Holiday Inn Express Amarillo
Holiday Inn Amarillo
Amarillo Holiday Inn

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