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“Another Good Stay”

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Drury Inn & Suites Amarillo
Ranked #4 of 72 Hotels in Amarillo
Certificate of Excellence
Reviewed 6 January 2014

We stayed here again last night on our way back to Oklahoma. The room was nice and clean without noticeable damage. Our only problem was that the batteries for the TV in the front room were dead. No big deal, but housekeeping should have caught it.

The only problem that we had isn’t confined to this hotel only; it’s going to be at all the properties by the end of January. That is the charging of a $10 a night pet cleaning charge if you have a pet. We started staying with the chain several years ago because of this and have recommended to several hundred people to stay there because of this. We’re in animal rescue so it’s a topic of conversation every time a group of us get together. It looks like we’ll be recommending other hotels from now on

  • Stayed: January 2014, travelled on business
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Thank GeorgeTulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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542 - 548 of 845 reviews

Reviewed 5 January 2014

When we travel we prefer to stay in Drury Inn's. They are the best and most consistent of any hotel chain, they are pet friendly (although they are starting to charge for pets, which is completely against their slogan of "where the extras are not extra").

On the other hand the room was clean well kept and the staff was friendly.

  • Stayed: December 2013, travelled with family
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Thank Vick43833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

The Fast Break Club, which supports Oklahoma University women's basketball, arrived at the hotel close to midnight. The hotel had turned on TV's in the lobby so we could watch the end of the Sugar Bowl (OU/Alabama) when we arrived. The registration desk was ready for us and had 35 people checked in to their rooms in just a few minutes. The rooms were large and very clean. The buffet breakfast the next morning was expansive, food kept hot and a hotel person in attendance to make sure everything was refilled immediately. Excellent customer service.

  • Stayed: January 2014, travelled with friends
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Thank AHCIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

We chose the Drury Hotel in Amarillo, Texas because we are traveling with our golden retriever. The hotel gets good reviews on the websites devoted to traveling with dogs.

Our golden loved the hotel - except maybe for the abundant slippery tile surfaces (she prefers carpets). We (her owners) also loved the hotel. It is 6 stories high - very modern, and stylish. Our room was clean, roomy, and equipped with a big TV, microwave and a refrigerator. There was free WiFi - and it worked well. The heating system was efficient and quiet.

We had a pleasant surprise when we checked in - tickets for free drinks (3 each) and food at 5:30 PM. The selection (both drinks and food) was extensive, and the service was superb. We enjoyed some wine and a plate of food while we watched the Packers beat the Bears on a big TV. Breakfast the next morning was also free and very complete.

There are 5 restaurants in walking distance from the hotel. The Hotel parking is extensive (and, of course, free). The hotel desk staff was wonderful in every way.

I do not have a single negative for this stay - only abundant and well-deserved praise !

Nice place. Go there. Period.

  • Stayed: December 2013, travelled on business
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Thank MovinOn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

My family and I stay at this hotel several times a year and have always had excellent experiences every single time we stayed. The hotel and rooms are clean, updated, comfy, spacious, and pet-friendly! They have free alcoholic drinks, soda, snacks, and popcorn in the evening and a large continental breakfast in the morning. Food is fresh and has a decent variety, and the service is top notch. The hotel is reasonably priced for all amenities offered and better yet, is within walking distance to other restaurants in the area, so that’s a big bonus too!

  • Stayed: August 2013, travelled on business
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Thank MooreFamilyPhxAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

My wife, daughter, and I stayed here coming through Amarillo. I booked the room that morning and arrived about 7 pm. We booked a two bed room for the three of us. When we got to the room there was only two towels, so my wife went to get another towel and the clerk said there was already four towels in the room. She informed them there wasn't and he argued with her, also the fridge was not working, when the manager came to the room she moved us to a new room. She also saw there was only two towels, She said she would make it right with us, maybe a discount?what a joke. The towels are thin and sort of cheep, also. The room was cold, and after the heater ran all night it was still only 68 in the room. The TV remote didn't work. When I took a shower in the morning the shower water would either scald you or be ice cold, there was no way to control it. I will never stay there again. The Holiday Inn Express is right behind the Drury, I will go there. next time.

Room Tip: Go to the Holiday Inn Express.
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  • Stayed: December 2013, travelled with family
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1  Thank ohiograndma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Amarillo, responded to this reviewResponded 24 February 2014

Thank you for your feedback. I love to hear from our guests, as we use your comments to help improve our product and services. I sincerely apologize for the cleanliness issues you experienced. This is not Drury standard. I would love to speak with you about your stay if you wish to contact me at the hotel at your convenience.

Thank you for choosing Drury!
Maggie V.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2013

We have 3 kids ages 7-9 and a dog, and this is where we stop when driving to and from Colorado and Texas. How nice after a long day in the car to arrive at a hotel and not have to think about how and where to get dinner. Yes, the rooms cost a little more, but it's worth every penny for us to not have the headache and expend the energy when we're wiped out. The Drury Inn offers a decent dinner served buffet style. There's something for everyone--baked potatoes, fried chicken legs, nachos, salads, etc. The rooms are clean and well maintained. We bring along our dog, kept in his crate when he's in the room, so I appreciate when a room does not smell like pets and at this hotel it never does. Breakfast has lots of options like hot oatmeal, waffles the kids can make themselves, fruit, yogurt, etc. etc. We have stayed at lots of hotels and the Drury has the best breakfast according to our kids and also in my own opinion. We leave having had a nutritious, low-stress breakfast. Again, so much better than drive-thru of some fast food joint. It's so nice to have something to look forward to at the half-way point of the trip, and I am very grateful we have the Drury to provide that. Well worth the $135 for the room.

  • Stayed: August 2013, travelled with family
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Thank drtld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Amarillo

Address: 8540 W Interstate 40, Amarillo, TX 79106-1504
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Amarillo
#3 Business Hotel in Amarillo
#5 Family Hotel in Amarillo
Price Range: £85 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Inn & Suites Amarillo 3*
Number of rooms: 163
Official Description (provided by the hotel):
Drury Inn & Suites Amarillo is 10 minutes west of downtown Amarillo off I-40. This area is known as the medical district, but there’s plenty of shopping, dining, golfing and entertainment nearby! Relax in our clean, comfortable rooms and enjoy free hot breakfast every morning and free hot food and cold beverages every evening at our 5:30 Kickback®. ... more   less 
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Also Known As:
Drury Inn & Suites Amarillo Hotel Amarillo
Drury Inn And Suites Amarillo
Drury Inn Amarillo
Drury Inn Hotel Amarillo
Drury Amarillo

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