My boyfriend and I stayed in this hotel about 3 weeks ago. It is a fairly nice hotel. The front desk staff were all wonderful with one exception. I think her name was Carol. She was very rude when we checked in, but the next morning, Gretchen made up for that. She was more than accomodating with our needs. The gentleman in the breakfast dining room was very nice and the breakfast was very good. They serve FRESH scrambled eggs. I would make one suggestion to the manager. Early in the morning, a housekeeper came to our door and we were still asleep. We told her we would check out later. Then, maybe 30 minutes later, another housekeeper came and woke us again. Then, about 11:00, another housekeeper came to the door and this time I asked to speak to the housekeeping manager. Checkout is not until 12:00 - why are you rushing us? The woman did not speak english and I never got a call from the manager. I did let Gretchen know when we checked out and she was very apologetic. We understood that it was not HER fault. She is not the housekeeping manager. If you can keep the housekeepers from knocking on your door, its not a bad place to stay.
- Official Description (provided by the hotel):
- Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more less
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- Also Known As:
- Best Western Medical Hotel Amarillo
- Best Western Amarillo Hotel
- Amarillo Best Western