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“Room was fine, property a little tired”

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Quality Inn West Medical Center
Ranked #48 of 72 Hotels in Amarillo
Los Angeles, California
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Room was fine, property a little tired”
Reviewed 3 July 2014

I stopped for the night and was able to get a room on the ground floor. I could hear the people directly above me. I don't think they were jumping around; I could just hear their movements. This is a basic property. The room was clean and the bed was quite comfortable. Basic accommodation.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anglophile0709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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346 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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English first
Utah, United States
1 review
Reviewed 2 July 2014

The parking lot is small, and severely damaged. There is not enough parking spot if the hotel is full and you will be forced to park on the street. There are only two handicap parking spot that were available for parking when I was there, they were directly in front of the handicap rooms only. There were none in front of the lobby or for any other rooms. So if you don't require a handicap accessible room but do require parking, don't use this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Casi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review, 4 July 2014
I am very sorry that you saw the hotel the way you did. We do have plenty of handicap parking in the hotel, however, since we were full, the handicap parking spots were most likely taken when you came in. Our hotel has a total of 103 rooms and we have 127 parking spots. I am sure you also noticed that the pavers were working on the parking lot. Our hotel is almost completely full every night, making it difficult for the pavers to complete it quickly - but they are doing a great job and hope to be completed very soon.

We are always striving to improve our property for our guests. The down side is that, when we do that, some conveniences occur - such as the parking lot being in dis-array. It is not an option for us to close the hotel for a week and complete the parking, so we try and work around the guests and try our best to be as accommodating as possible. It seems there is just never a good time to make these upgrades. I hope you understand.

I do also hope that you will consider staying with us again after the parking lot is completed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Amarillo hotels

Opelousas, Louisiana
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 July 2014

We booked this room from what we saw on TripAdvisor. the room is ok the place looks to be a made over older hotel. the pool was dirty, spoke to one of the staff, was told the pump was not working. I talking to him could tell he did not know any thing about cleaning a pool. there was green algae around pool, also something on brick just nasty

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kwlandry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2014 via mobile

We stayed here on our way to Colorado. We weren't looking for a great place,but this place had good reviews on our triple A book & from our credit union rewards program. This was not what we had read. Rooms stunk, old rooms,& even found a tiny black bug crawling on my daughter while she was resting on the bed! Couldn't get out fast enough the next morning! The breakfast was good as advertised.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review, 4 July 2014
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will use your input to implement improvements to ensure we offer a better experience in the future.

We are currently in the process of upgrades. We have done quite alot of work recently to the hotel and will ever be trying to improve your experience. Due to allergies and sensitivities to smells, we do not use perfumed or strong smelling cleaning products. The only air freshener we use is Febreeze with a slight orange aroma.

Unfortunately, small black beetles will roam around when trying to get out of the rain. Then, in opening the room doors, one may sneak in. Our exterminators are out every 2 weeks to spray which keeps them under control.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porter ranch, ca
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 June 2014 via mobile

We were happy to see a girl in the kitchen area cracking real eggs for the free breakfast. During our travels, it was sometimes painfully obvious that the eggs were either liquid or powdered. The rooms were clean, the pool and jacuzzi were indoor and we saw someone cleaning the pool area. This was the only Best Western we saw that had a little room service menu for the evenings. As we did not order, I cannot say if the food is good or not.

Stayed June 2014, travelled with family
Helpful?
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarver, Pennsylvania, Usa
Level Contributor
10 reviews
10 hotel reviews
Reviewed 25 June 2014

This was a nice place to stay. It was clean and quiet. The bed was very comfortable. We did not use the pool area. However, there seemed to be quite a few people enjoying themselves swimming and the pool area seemed very clean and pleasant. All-in-all, we would definitely stay here again when we travel through Amarillo.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jeffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, United States
1 review
Reviewed 24 June 2014

The room was clean, but the bathroom was a little worn down. The indoor pool looked inviting from a distance, but it was not clean and the water was murky and since the lights weren't no you couldn't really see well. The parking lot had a lot of potholes and seemed patched together. The service was good and the staff very hospitable. The A/C unit would turn on and off every couple of minutes without cooling to a set temperature. It would have been nice to have a few vending machines too.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Brent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn West Medical Center

Property: Quality Inn West Medical Center
Address: 1610 S Coulter St, Amarillo, TX 79106-1771 (Formerly Medical Center Inn)
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 72 Hotels in Amarillo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn West Medical Center 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more   less 
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western

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