My daughter (23) and I (her Dad 48) were on a road trip from Mississippi to home in Colorado. My daughter booked this motel through travelocity thinking it was a safe bet, boy, were we in for a surprise. From the minute I stepped in the lobby to check in, I was nervous. The place was obviously old and worn and had changed hands a few times. But we already booked it online as I've said so we proceeded to the room. I should have gotten the hint when the clerk informed us to "park where the security cameras can see your car"
This hotel should not have been recommended by anyone except perhaps by an employee of a certain oldest profession . The paint was worn away in many places. There were holes in the wall and ceiling of the bathroom. The door to the bathroom had been damaged and not fixed. There were cigarette burns on the bathroom sink. One lone generic bar of soap was the extent of the amenities near the sink. One towel and one washcloth were available to all. A closer look at the bed linens revealed worn sheets with small holes in them. I didn't think foam rubber pillows could wear out but apparently they can. The TV was old and didn't get much in. There was dirt on the floor probably from other people who ran out before sleeping there.My daughter was already on the phone to Travelocity trying to get a refund. She paid $50+ when she booked this. I've been stuck in a few snowstorms in the middle of nowhere'sville and had to stay in less than desirable motels, so I'm no prude, but I wouldn't stay in a place like this for more than $25.
The hotel clerk was "unable" to refund us the money that evening without the "approval" from her "manager". She also "claimed" that we stayed in the room for over an hour which was not true. We stayed there for no more than 15 minutes. Out of desperation we ended up going next door to the Super8 which was pretty decent considering what we had seen. I was told the next morning in a conversation with the Super8 clerk that fights often broke out at the Luxury Inn and Suites and spilled over to the grounds of the Super8 prompting many a call to the local sheriff.
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- Also Known As:
- Luxury Hotel Amarillo
- Econo Lodge Amarillo