I reserved a room for Saturday night. Upon checking in desk clerk Justin checked me in to occupied rooms twice. Then tried to check me into a dirty room. By this time I was quite annoyed. Then he tried to blame his mistake on housekeeping. Pretty sure housekeeping was not responsible for checking me into occupied rooms. Does the computer not tell you when a room is occupied or dirty? How could he have miss that. After wasting an hour of my time and not getting a room I drove down the road to holiday inn. This gentleman needs to be retrained or fired. I then gave him my number and have his boss to call me and still have not received a call from the manager. Don't waste your time at this place. It's a CHAOS CIRCUS. I normally don't write reviews but I couldn't resist. This was ridiculous.
- Official Description (provided by the hotel):
- Baymont Inn & Suites Amarillo East as of January 1, 2013. ... more less
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- Also Known As:
- Hampton Inn Amarillo Hotel Amarillo
- Amarillo Hampton Inn