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“Super clean!”

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BEST WESTERN Anthony/West El Paso
Ranked #1 of 2 Hotels in Anthony
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Super clean!”
5 of 5 bubbles Reviewed 17 February 2013 via mobile

This hotel is by far one of the most clean hotels I've ever stayed in. Sheets and pillows were super white and very comfortable too. The bathtub was spotless and not to mention super clean toilet. First thing I noticed was the nice and clean lobby and it's shiny floor. Staff is very friendly at check in and at check out. I def recommend this hotel to everyone specially families with kids!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esthetician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managment9401, Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 10 April 2013
Thank you for taking the time to write this review of our property, your comments are greatly appreciated.
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125 reviews from our community

Traveller rating
    68
    37
    11
    6
    3
See reviews for
48
21
11
35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Edmonton, Canada
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 24 January 2013

Got in late, had a shower and went to bed. Enjoyed the breakfast with the waffle or pancake maker (can't remember which) that made them shaped like Texas.
Room was clean, Mattress and pillows were comfortable, and the staff were professional and friendly. Grill over the air con unit was loose and rattled, I tried to fix it but couldn't. It's also beside a main highway/street, so there is some noise, but that's unavoidable for the location.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cdnmint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managment9401, Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 12 February 2013
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
111 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 29 October 2012

Pretty nice stay; solid accommodations -- good service. Breakfast is very nice, with the exception of the instant scrabled eggs -nasty! Definitely should remove those eggs - . . . . . . . .Staff were professional and courteous and took care of things, whenever something needed to be checked. Nice value for the stay, and very accommodating. . . .

Room Tip: Very nice staff and accommodating, if you make it clear about expectations. After reading some of t...
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sue8308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managment9401, Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 30 October 2012
I just wanted you to know that we are truly honored to be your chosen hotel in the Anthony, TX area.

Your business is much appreciated, and we will do our very best to continue to meet your needs.

Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.

Thanks again! We look forward to serving you for many years to come.

Best regards,
Managment
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Manitoba
1 review
1 of 5 bubbles Reviewed 5 March 2012

Bed was as hard as the floor. The AC unit didn't work. The water barely ran and had to be completely hot to be comfortable. The hot breakfast had powdered eggs that tasted like sand. It was over-priced for what we got and the staff didn't care that we weren't happy.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank icepilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mixmexfam, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 7 March 2012
Thank you for writing a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can be of assistance in the future, please don't hesitate to contact me at 915-886-3333


Sincerely,

44594 Property
General Manager
BEST WESTERN Oasis of the Sun
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio, United States
1 review
5 of 5 bubbles Reviewed 13 December 2011

Hotel was very clean, breakfast was great.. service was awesome asked the front desk clerk Arcadio about places to eat and see and was very helpful.. will no doubt stay there again..

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LorieS627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managment9401, Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 9 January 2012
Thank you for your review of our hotel. Your business is very important to us and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 September 2011

If you're going to spend a night or two in this area, I'd recommend this hotel. It's right off of I-10 and fairly quiet considering the heavy traffic. The price is competitive and a solid value. The air conditioner wasn't perfect but adequately chilled the room. The hot breakfast was instant powdered eggs. Finally, there's a dairy nearby and the odor can be quite evident. Staff is terrific and friendly. Again, if you have to stay in Anthony, Texas......

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daveg6777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managment9401, Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 19 September 2011
Thank you for taking the time to review our hotel. We know that when booking a hotel you have

many choices and we thank you for choosing us to spend your night while in Anthony, TX. At the

Best Western Oasis of the Sun, we're not only proud to offer amenities and a

location near many wonderful things for all sorts of travelers to partake in while on their trip in

Texas. Again, thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 16 July 2011

My family and I rented two rooms. One for me and my husband, the second for my mother & kids. Their room seemed to be cooling fine. Ours felt like an oven. My husband adjusted the window unit full blast & it continued to blow hot air. We were moved two more times still nothing. The clerk offered to give us our money back but said we would be charged for my mothers room if we left. So we were stuck. I noticed immediately when we walked in first room the carpet was dirty. I was not comfortable staying but we didnt have a choice. My husband told clerk we won't be back!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cookymomster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managment9401, Manager at BEST WESTERN Anthony/West El Paso, responded to this review, 19 September 2011
I would like to thank you for taking the time to review our property; I would like to apologize for

all the inconveniences you may have experienced during your stay. The month of July was

extremely hot in the El Paso and Texas region. This year has been one of the longest and

hottest years on record. Some of our air conditioners were pushed to the max and the units

did take longer than usual to cool. We've been beating temperature records from the 1930s

Dust Bowl drought and the 1950s drought. We have inspected all units an

ensured that they are working to the best of their capacity. We strive to keep our property well

maintained and your feedback will helps us achieve our goals. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Anthony/West El Paso

Property: BEST WESTERN Anthony/West El Paso
Address: 9401 S Desert Blvd, Anthony, TX 79821-7172 (Formerly BEST WESTERN Oasis of the Sun)
Phone Number:
Region: United States > Texas > Anthony
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Anthony
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Anthony/West El Paso 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
BEST WESTERN Anthony / West El Paso provides travelers through the New Mexico-Texas border with all the comforts of home while on the road. Conveniently located only 19 miles from Las Cruces, New Mexico and 23 miles from El Paso, Texas, this hotel provides easy access to nearby recreation areas and points of interest. Every morning, guests to this New Mexico-Texas border hotel are greeted with a complimentary full breakfast and free copy of the USA Today. After a busy day, guests can enjoy a workout at the on-site fitness center or take a swim in the pool and relax in the hot tub. ... more   less 
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Also Known As:
Best Western Anthony
Anthony Best Western

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