My fiancé and I are on our way to Los Angeles, and we decided to stay another night in Arlington to rest up for a big drive we have, going from Dallas to Albuquerque. We went downstairs to confirm everything, and the woman at the desk said it was absolutely fine, she just needed our credit card.
Now, hours later, we get a phone call from this same woman -- The one woman at the front desk seems to have been there for over 48 hours, but we talked to her DIRECTLY about booking for another night in Arlington, TX LAST NIGHT -- so it would normally be shocking waking up to an ungodly sound of a hotel phone at ONE O'CLOCK IN THE MORNING to a woman saying that we should've already checked out, and that we have to leave immediately, or she'll have to charge us the FULL RATE OF THE ROOM!!!!!!!
When I went down to talk to a manager, the woman wouldn't even let me speak, she kept cutting me off and saying "I'm sorry but like you see why I had to do it, right?" And I left, begrudgingly, as the hotel manager didn't say jack about anything and just stared at me. Apparently, they re-booked our room to someone else, even though that SAME woman had no problems charging us $89 for another night, she didn't take the time to write down what room we were in. One would think that you would figure this out and call the room -- I don't know -- BEFORE ONE O'CLOCK IN THE MORNING!!!!!
For a crappy breakfast and some wifi, I'm pretty sure no one should ever have to pay full price at this hotel. Get it online for cheap and at least you'll be paying what the room is worth (barely).
- Official Description (provided by the hotel):
- Conveniently located, within 1.5 Miles of AT&T Cowboys Stadium,2 miles of Six Flags Over Texas, Hurricane Harbor, Globe Life Park, and much more, we provide round trip shuttle service to any area attractions for a small fee. Walking distance to multiple restaurants and shopping areas. Guests are invited to enjoy a complimentary, full hot breakfast, free wireless high speed internet and an outdoor pool. The hotel features a business center, exercise room with new fitness equipment and meeting space for up to 114 guests. We are an all suites hotel with micro/fridges in every room and 100% non-smoking. ... more less
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- Also Known As:
- Comfort Suites Arlington Hotel Arlington
- Arlington Comfort Suites