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“Nice hotel - close to Six Flags and Ballpark” 4 of 5 bubbles
Review of Hilton Garden Inn Dallas / Arlington

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Hilton Garden Inn Dallas / Arlington
Ranked #2 of 61 Hotels in Arlington
Certificate of Excellence
Tyler, Texas
Level Contributor
3 reviews
3 hotel reviews
“Nice hotel - close to Six Flags and Ballpark”
4 of 5 bubbles Reviewed 2 January 2014

Very nice property. The only problem we encountered was that we only had barely lukewarm water in the shower. I was able to take my shower and had plenty of hot water, but then when my daughter got in the shower over an hour later, we couldn't get it to ever get hot and it was all the way on HOT. The staff was very nice and would have come and fixed it, but my daughter was already half way thru her shower so she just finished with it like it was. It gradually got warmer, but never to the degree it should have.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank EastTXTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 13 January 2014
EastTXTraveler,
Thank you for writing a review and sharing feedback from your stay with us at Hilton Garden Inn Arlington. We appreciate you bringing this concern to our attention, and we apologize for any inconveniences experienced as a result. I'll be certain to share your comments with our maintenance staff. It's great to know you enjoyed your stay otherwise, and we hope to welcome you and your daughter back again soon. Thank you again for writing.

Sincerely,
John Henry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

497 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Roanoke, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

This hotel was very nice and more than I expected. I came to the hotel late at night and was very tired and they took very good care of me. I will definetely look at staying at the Hilton Garden Inn the next time I'm in town.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnTraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 2 January 2014
JohnTraveler2013,
We appreciate you taking the time to write a review from your stay with us at Hilton Garden Inn Arlington. I'm pleased to hear our hotel and service exceeded your expectations during your visit. We look forward to welcoming you back as our guest the next time you travel to Arlington. Thank you again for writing.

Sincerely,
John Henry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waco, TX, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 December 2013

Excellent place to stay. Helpful, courteous staff. Rooms are clean. Restaurant food is good and very reasonably priced. Rooms are clean and comfortable, well lit for the business traveler. Beds are adjustable firmness - a real plus. Hotel is easy access.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 29 December 2013
Steven N,
Thank you for writing a review from your stay with us at Hilton Garden Inn Arlington. It's fantastic to hear you had an excellent stay and found our friendly service, clean accommodations, and accessible location well suited for your travels. We hope to welcome you back as our guest again soon. Thanks again.

Sincerely,
John Henry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
middletown, United States
1 review
5 of 5 bubbles Reviewed 23 December 2013

This hotel is the one you want to stay in when you come to arlington texas.....great staff and great service across the board...The workers at the front desk went way out of their way when my wife and I arrived early to ck in and they were great to get us in..thank u very much

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 29 December 2013
Chris M,
Thank you for your review and recommendations of our great hotel to future travelers. We're happy to have had you as our guest, and we're glad our staff's excellence in service exceeded your expectations. Please plan to visit us again soon at Hilton Garden Inn Arlington. Thank you again for writing.

Sincerely,
John Henry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 10 December 2013

I tried to change reservation from a room with 2 queen beds to a room with 1 king bed. With a puzzled look from the hotel staff, I was told "It would be better if you stayed with your original reservations"????

  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 18 December 2013
Robert B,
Thank you for writing. I sincerely apologize for the difficulties you encountered while trying to change your reservation. Unfortunately, we were unable to accommodate your request due to the unavailability of king rooms. I'm sorry for any miscommunication and frustrations you experienced as a result. Your comments have been shared with our team so we can do a better job of providing exceptional service. We do hope you'll consider staying with us again in the future. Thank you again.

Sincerely,
John Henry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perryton, United States
1 review
5 of 5 bubbles Reviewed 10 December 2013

super clean place, very nice people. Great rooms to do work in at night, fast internet, great desk chairs. lots of plugins, most place today do not have enough plugins. it had a keurig and k cups in the room, I use a keurig everyday at home. I needed a taxi the next morning, the girl at the front desk had one waiting on me at the time I requested, great service. I felt like I was the only person they had to take care off. I did not want to come home, I can not say enough of how awesome this place is.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tracy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 16 December 2013
Tracy J,
Thank you for writing a review and sharing your experience with us at Hilton Garden Inn Arlington. We're glad you enjoyed your stay and found our clean accommodations, excellent service, and variety of amenities well suited for your travels. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
John Henry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orcutt, California
2 reviews
5 of 5 bubbles Reviewed 9 December 2013

I have stayed here twice for business. It is located in a central location and close to everything. The hotel is newer and was very clean and modern. The staff is friendly and helpful. I would stay here again!

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 310shawns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review, 16 December 2013
A TripAdvisor Member,
We appreciate your review and return visit with us at Hilton Garden Inn Arlington. It's great to hear you enjoyed your stay, along with our friendly staff and central location. We're happy to have had you as our guest while traveling for business, and we look forward to welcoming you back in the future. Thank you again for writing.

Sincerely,
John Henry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Dallas / Arlington

Property: Hilton Garden Inn Dallas / Arlington
Address: 2190 E. Lamar Boulevard, Arlington, TX 76006
Phone Number:
Region: United States > Texas > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Arlington
#5 Business Hotel in Arlington
#5 Romantic Hotel in Arlington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Dallas / Arlington 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Hilton Garden Inn Dallas/Arlington, Texas hotel is centrally located between Dallas and Fort Worth only ten miles from the DFW International Airport with convenient access to I-30 and highway 360. It is very close to attractions such as Six Flags, Hurricane Harbor, The Rangers Ballpark in Arlington, and AT&T Stadium (formerly Cowboys Stadium). Spacious guestrooms and suites boast a long list of guest amenities, generous work surfaces, luxurious bedding, and complimentary high-speed internet access. Amenities include: Complimentary WiFi, sparkling outdoor pool and whirlpool, Fitness Center, 24-hour Business Center, 24-hour Pavilion Pantry®, 3,000 square feet of function space, and complimentary Parking. ... more   less 
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Also Known As:
Hilton Garden Inn Dallas/Arlington Hotel Arlington

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