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“False Advertising”

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Hawthorn Suites by Wyndham Arlington/dfw South
Ranked #18 of 63 Hotels in Arlington
Reviewed 5 May 2014

My son and I went to Dallas to attend a Nike Sparq football camp at ATT stadium so we just needed a nice, close to venue hotel. This is the worst hotel I've stayed in since traveling with my college buddies 25 years ago. The pictures on the site are not at all reflective of the room in which we stayed. The room was small and the bathroom was tiny. The bathroom door had to be notched out so it wouldn't hit the toilet - no joke. When the bathroom door was open, it blocked the shower curtain from closing! The flat screen TV was hung overlapping the picture on the wall. You can hear every door shut and every word said by anyone within 15 feet of your room. It appears this was an old dumpy apartment complex turned into an old dumpy hotel. I am surprised anyone gave this better than a one star rating. We booked this hotel due to its proximity to ATT stadium and the great looking pictures of the hotel and the "free" breakfast. The breakfast was the traditional cheap hotel offerings so we left and ate at the nearby IHOP. I feel like I was duped by false advertising and inflated ratings.

Room Tip: Chose another hotel nearby. There are plenty of options with lower room rates.
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  • Stayed: May 2014, travelled with family
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1  Thank Jperc43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 9 May 2014

Dear Jperc43,

Thank you for your feedback and taking the time to post your comments. We are please to hear that you enjoyed our location.

I reviewed your comments regarding your stay with us at the Hawthorn Suites by Wyndham. We do take all comments seriously and appreciate all the feedback we can get. I do apologize about you feeling falsely advertised, we in no way would ever try to do this.

If you would like to discuss your experience with a member of the hotel staff, please call us at (817) 640-1188 so we may address it with you directly.

Sincerely, General Manager - Hawthorn Suites by Wyndham - Arlington

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358 - 364 of 523 reviews

Reviewed 30 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Sleep Quality
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Ashley M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 9 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Rick Q
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 9 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Susan C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 29 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Mayra G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 29 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 April 2014

  • Stayed: February 2014, travelled on business
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Teddi S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 24 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Robert B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BarryWhite76006, General Manager at Hawthorn Suites by Wyndham Arlington/dfw South, responded to this reviewResponded 24 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Arlington/dfw South

Address: 2401 Brookhollow Plaza Dr, Arlington, TX 76006-7507
Phone Number:
Region: United States > Texas > Arlington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#16 Business Hotel in Arlington
Price Range: £74 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Arlington/dfw South 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham - Arlington Dfw South Hotel Arlington
Hawthorn Suites Arlington
Arlington Hawthorn Suites

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