Put me in a handicapped room because that is all they had left, awful hard beds. Housekeeping staff woke me up the next morning by standing outside my door after exiting the elevator and gossiped, giggled, and laughed LOUDLY for 30-45 mins. Second morning they did that I went out to tell them to be quiet, please. Breakfast area with the food was dirty, oatmeal cold, when I used the microwave to warm up the oatmeal the handle and inside the microwave had dried food. Then-this is the part that I am really upset about-I accidently left 3 items of clothing in the closet of my room. Called the front desk clerk to retrieve them and he only found 2 items. Told me not to blame the housekeepers, probably someone in my party had the item-NO ONE HAD THE JACKET! Talked to the manager Tiffany 3 times, she acted like it was no big deal that she had thieves on staff. She told me she talked to the housekeeper who cleaned the room and there was only 2 items in the closet. What is she supposed to say? "Oh I accidently took that jacket home, I will bring it back"??? The whole ordeal is unbelievable. I have stayed in hotels all over the world and have never encountered theives on staff before. The manager has acted the whole time like it is not a big deal. I am sure they have had people think they had things stolen only to find it later....but this is not the case this time. I probably will try another Hilton brand or Holiday Inn Express from now on. And I paid $200.00 a night for the experience. And the missing jacket issue was never resolved.
- Official Description (provided by the hotel):
- Hampton Inn & Suites Dallas/Arlington-South is very close to professional sporting events, shopping, theme parks, and only 20 minutes from DFW International Airport. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. This hotel offers complimentary shuttle service within five miles,, and free happy hours (including appetizers) on Tuesday and Wednesday evenings. ... more less
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- Also Known As:
- Hampton Inn And Suites Dallas-Arlington-South
- Hampton Inn & Suites Dallas-Arlington-South Hotel Arlington
- Hampton Inn Arlington
- Arlington Hampton Inn