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“Get the Job Done”

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Residence Inn Austin South
Ranked #89 of 203 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
West Dundee, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Get the Job Done”
Reviewed 22 April 2013

Our Chicago based Company had to send three employees to Texas for 7 weeks to do a job. These guys had to leave behind families and the comforts of home. Midway through the seven weeks we went and stayed to check on the job and found that the hotel was doing everthing they could and beyond to make our guys comfortable and well taken care of. It was so well kept, the rooms were up to date, comfortable and cozy. The staff was outstanding in their care, the location was great and the provided meals so good. Thanks for a great stay, we would come back and stay if we are ever in the area and we highly recommend it to all!

  • Stayed February 2013, travelled on business
    • Value
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Helpful?
1 Thank Sharon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Residence Inn Austin South, responded to this review, 17 June 2013
Greetings!

Thank you so much for taking the time to share your recent experience with our location and your employees. The team will much appreciate the feedback and I will ensure this gets shared with them. We strive to ensure we deliver a ‘Home away from Home’ experience for each and every guest and it is a true pleasure to read that we delivered this for you! We do pride ourselves on clean and friendly and it is evident to see we delivered for your colleagues on their travels. We do provide an evening ‘hospitality’ experience during the week which allows us to not only provide an evening snack and beverage, but also the chance to spend a social experience with our guests too and find out more in order to better serve you.

Please let us know when your company is next planning a trip to Austin!

Kindest Regards,

Chris
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181 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Salina, Kansas
Level Contributor
180 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 March 2013

We came for the Texas relays and there were several schools staying. The rooms were nice, but the one bathroom freaked me out a little as there is just a shower curtain and shower in the bathroom. It does work just fine. The staff was very polite and took care of us and all of our needs.

  • Stayed March 2013, travelled with friends
    • Value
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Helpful?
Thank fratwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Residence Inn Austin South, responded to this review, 17 June 2013
Greetings!

Thank you for taking the time to share your recent stay experience with us! The Texas Relays are a real pleasure each year and those who stay with us annually know how popular it can be in regards to room availability. In regards to your bathroom, several of our rooms are required to be ADA compliant to suit all guests requirements and due to availability some of these rooms do get used on sell out nights, like the Texas Relays. If for whatever reason you aren’t quite fully satisfied with your room you can always allow us to accommodate this by pressing ‘0’ from your in room phone to contact the Front desk.

See you next year!

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
albuquerque
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2013

Our daughter got married in Austin and we and most of our wedding guest live outside of Austin. So needed a place to stay. Most of our guests stayed at this property, over 20 families. Service was wonderful and staff was very courteous and accommodating. They made us feel welcome and made our stay comfortable. Thanks guys

  • Stayed March 2013, travelled with family
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Helpful?
1 Thank soniAlbuquerque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Residence Inn Austin South, responded to this review, 17 June 2013
Greetings,

Thank you for taking the time to share your guest experience with us. Congratulations on your daughters marriage and we wish them all the best. Our staff truly enjoyed hosting your family and we hope to see you all again soon. We definitely enjoy going the extra mile for groups and other special hosts at the hotel. For any potential Wedding/Group enquiries please contact the hotel directly at 512-318-1100 and ask for our Sales manager. We can definitely work to accommodate groups of all kinds and will do whatever it takes to ensure all group members leave with a truly service so memorable experience.

Regards,

Chris
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houston
Level Contributor
184 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 6 January 2013

For those of us of a certain age, a stove has an oven in it. Not so now!!! A stove is a stovetop only. I did not know this until I arrived with Thanksgiving items to be baked in hand. Oops! But the staff was wonderful, offering the kitchen bakery for my usage. Thanksgiving saved ! Super hotel that housed most of my family courteously and efficiently on a very busy holiday. I recommend it.

  • Stayed November 2012
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Helpful?
Thank omaopatravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Residence Inn Austin South, responded to this review, 17 June 2013
Greetings,

Thank you for taking the time to share your recent stay experience with us and it sounds like we truly made it your ‘home away from home’ experience which is our team goal each and every time you stay. We will definitely do whatever it takes to go the extra mile with whatever needs and requests you may have at our location. We always love the guest experience over the holidays and those looking to visit this upcoming Thanksgiving should book early to ensure availability!

Regards,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
568 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 5 January 2013

Very helpful staff and the rooms were clean and fresh.

Mine seemed to have been renovated fairly recently because they had a different layout for the desk.

If you are coming from the airport (or any direction other than from the south) take a look at the map and enter from the rear, rather than having to do a U-turn on I-35. Much quicker that way.

Room Tip: Try to get a room not facing the freeway. Much quieter on the sides or rear of the building.
See more room tips
  • Stayed December 2012, travelled with family
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Helpful?
1 Thank mikel12323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris H, General Manager at Residence Inn Austin South, responded to this review, 18 June 2013
Greetings!

Thank you for taking the time to share your recent guest experience with us, I will be definitely be sharing this with the rest of our team! Some of our rooms have had upgrades which we are hoping to expand to all guest rooms shortly. As a brand initiative we are doing whatever it takes to improve the overall guest experience each and every time you stay at one of our Worldwide locations. In regards to accessibility to our guests, we do recommend utilizing the I35 frontage road for those not too familiar with the area. This definitely simplifies the driving experience to the hotel however we do understand some of the ‘back roads’ may reduce travel time. Anyone requiring assistance with directions to or from the hotel please let call the front desk directly and we would be more than happy to assist. 5129121100.

Regards,

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 November 2012

Went to Austin for a family birthday and UT football game, was extremely happy with location and helpful staff at RI! I forgot my calendar&datebook in the room, which was turned in by Housekeeping and sent home to me by Manager! Thank you, Residence Inn staff and Houskeeping for a clean room and for finding my calendar!.

  • Stayed October 2012, travelled with family
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Helpful?
1 Thank Jonicc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 October 2012

This hotel had nice modern furniture. I stayed when there was an invasion of crickets everywhere. I had to change my room twice - go for a higher floor.

Very kind staff. Breakfast and Dinner are standard. Not too bad.

The floors are dirty and some of the sofas, the kitchen is fairly modern, the bedroom/bathroom is clean enough....

I had also stayed at the Homewood Suites down the street and this residence inn surprisingly (disappointedly) is better - in terms of cleanliness and staff.

  • Stayed July 2012, travelled on business
    • Value
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Helpful?
1 Thank Nini H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Austin South

Property: Residence Inn Austin South
Address: 4537 S Interstate 35, Austin, TX 78744-1803
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Austin
#31 Business Hotel in Austin
#45 Family Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
Official Description (provided by the hotel):
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All pet-friendly suites have fully-equipped kitchens, flat-screen TVs, free WiFi and separate living and sleeping areas. The property also features complimentary breakfast and weekday evening reception, outdoor pool, fitness room, and outdoor multi-purpose Sport Court. ... more   less 
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn
Residence Inn Austin South Texas

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