This is a well-managed hotel with a policy of "No Pets". The lobby, dining area, exercise room, hallways, and our room were all very clean as were the parking lot and grounds outside. The staff was polite, helpful and efficient. The "free" breakfast, included in the room rate, was healthy and well-prepared. From the hotel, it's a 15-min. drive to Downtown Austin or a 45-minute drive to the Hill Country. An excellent variety of stores and restaurants are within a 5-minute drive or a 10-15 minute walk. The room rate was competitive for the area. A few items in our room did not work properly and the indoor pool is ready for refurbishing. We found it difficult to access the hotel driveway from the feeder road of Hwy 1 ("MoPac") and Stonelake Blvd. without driving a loop of an extra mile in either case. For us, the comfort and value of this hotel far outweighed the inconveniences.
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- Also Known As:
- Springhill Suites Austin Northwest / Arboretum Hotel Austin
- SpringHill Suites Austin Northwest/Arboretum Texas