Reason Why am I giving it 1 star?? I am also facing same issue as another person in the below review. On credit card authorization hold they double charged me and are not working hard to get the problem fixed. Almost 10 days over no response from the hotel and my money is not revered back. Currently credit card limit in negative and card is not usable for last 10 days. I will never stay here again and i will not recommend for anyone whoever travelling to austin. They never take care of customer issues.
Double charge is totally unacceptable that make anyone to become pegger. surely homewood suites make sure your credit card balance to go to negative my double charging the hotel bill and they never take any action to revert back. Minimum required 30 days to get the money back.
- Official Description (provided by the hotel):
- Winner of a 2017 TripAdvisor Certificate of Excellence and full renovation completed as of March 2017. Homewood Suites by Hilton Austin-South/Airport is a an upscale, residential-style, all-suite hotel located in Austin, Texas, that provides corporate housing, temporary housing and luxurious accommodations for anyone traveling to Austin for business or for pleasure. We are conveniently situated at the southeast corner of IH-35 and Highway 71/Ben White Boulevard, five miles from downtown Austin and six miles from Austin Bergstrom International Airport. All guests can enjoy free internet WiFi, the daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites By Hilton Austin South / Airport Hotel Austin
- Homewood Austin
- Hilton Austin
- Homewood Suites Austin South
- Austin Homewood Suites
- Austin Hilton
- Homewood Suites By Hilton Austin South Texas