I stayed at the Homewood Suites for a month on a job assignment. I couldn't have been more pleased. I was extremely impressed with the quality of customer service and look of the hotel. I had a suite with a king bed separated from the living room/kitchenette by french doors. I was on the 4th floor with a beautiful view of the pool below.
There was a tv in the living room with a VCR as well as one in the bedroom with video game capabilities. The kitchen was fully stocked w/ pots/pans/silverware. I had my own full-size fridge, stove and microwave.
When I left I mistakenly forgot my purse in the nightstand. Fortunately, I had all my ID and credit cards on me, but the hotel was kind enough to ship my purse to me free of charge. And being me... a couple days later I figured out that I also had left my digital camera charger there as well and they were also able to ship that to me. The staff was extremely helpful and I can't thank them enough.
The only complaints that I have would be that twice I had GIGANTIC flying crickets in my room. When I called the front desk they sent someone up immediately. However, my associates staying at the hotel had repeated problems with this. Also, housekeeping was very good about keeping things clean, except they didn't vaccum the entire 23 days that I was there.
Other than that everything was perfect. I would recommend staying here again.
- Official Description (provided by the hotel):
- Winner of a 2011 TripAdvisor Certificate of Excellence. Homewood Suites by Hilton Austin-South/Airport is a an upscale, residential-style, all-suite hotel located in Austin, Texas, that provides corporate housing, temporary housing and luxurious accommodations for anyone traveling to Austin for business or for pleasure. We are conveniently situated at the southeast corner of IH-35 and Highway 71/Ben White Boulevard, five miles from downtown Austin and six miles from Austin Bergstrom International Airport. All guests can enjoy free internet WiFi, the daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). ... more less
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- Also Known As:
- Homewood Suites By Hilton Austin South / Airport Hotel Austin
- Hilton Austin
- Homewood Austin
- Homewood Suites Austin South
- Austin Hilton
- Austin Homewood Suites
- Homewood Suites By Hilton Austin South Texas