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All reviews front desk home away from home breakfast and dinner bedroom suite full size refrigerator living area complimentary breakfast business trip the breakfast area a great place to stay easy access enjoyed my stay fitness center yogurt jason arboretum domain
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Reviewed 31 October 2015

Was in Austin for business and didn't want to spend the money to stay downtown. Stayed at Homewood, about 15 minutes from downtown. The neighborhood is not the kind you'd stroll around in, but we were not there for that. The room was well equipped, nice LR area with frig, micro, and sink. Good for a family. The free breakfast was very good, especially the biscuits! Would definitely consider Homewood Suites when looking for another hotel. As a comparison, we stayed at Drury's in San Antonio which did not measure up to Homewood.

  • Stayed: October 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank paulkoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this reviewResponded 2 November 2015

Greetings K- man- Jax,

Thank you for taking the time to share your experience from your recent stay with us! I am glad that your business and leisure travel brought you our way. It is great to hear that our comfortable suites were well equipped for all of your accommodation needs. It was our pleasure having you as our guest and we look forward to welcoming you back soon!


Yours in Hospitality,

Robin Davis
Assistant General Manager

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Reviewed 29 October 2015 via mobile

Homewood Suites is delightful. The beds are comfortable and the room is so clean. We are here in Austin to celebrate the life of my mother who past. Austin is where she grew up. She loved everything about it. Homewood Suites has made our trip here a very comfortable one. Jason is AMAZING and so helpful. We will definitely be staying here again.

Stayed: October 2015, travelled with family
Thank chelsea d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this reviewResponded 30 October 2015

Greetings Chelsea D,

It was certainly our pleasure having you all as our guests, and we thank you for taking the time to share your experience from you recent stay at our Homewood Suites Austin/NW! It is wonderful to hear that Jason was able to take amazing care of you all during your visit to Austin in celebration of your mother. We look forward to welcoming you all back on your next Austin visit!

Yours in Hospitality,

Robin Davis
Assistant General Manager

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Reviewed 27 October 2015

newer hotel, full breakfast, all-suite, convenient. I've stayed here many times and would do so again. i have recommended this hotel to many fellow travellers and would certainly to do again. the team is always friendly.

  • Stayed: October 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank dan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this reviewResponded 30 October 2015

Dear dan c,

Thank you for taking the time to share how great your experience was during your stay at our Homewood Suites Austin/NW! Our All-Suite, convenient location is the perfect home away from home, and I am glad that you enjoyed a comfortable stay. Thank you for your kind compliments of our friendly staff. It is always our pleasure welcoming you back to your home away from home!

Yours in Hospitality,

Robin Davis
Assistant General Manager

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Reviewed 25 October 2015

First, the front desk staff, in particular, Jason, was efficient and friendly. He offered us excellent recommendations on places to eat and shop nearby.

We were traveling to a youth lacrosse tournament and were so glad to have a 2 bedroom suite so we had a place to meet and separate bedrooms and bathrooms. The hotel is very clean and appears fairly new. We were surprised by the comfort of the beds and how quiet the property was, even though it was sold out.

The free breakfast is actually pretty good, with cereal, pastries, scrambled eggs and make your own Texas shaped waffles.

The location makes it easy to get to most of the city, including downtown and campus. I would describe the location as the Domain more than Arboretum area as it was just across Mopac from the Domain. Great shopping and eating at the Domain so allow time for that.

  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Liz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this reviewResponded 27 October 2015

Greetings Liz D,

Thank you for sharing your experience from your recent stay at our Homewood Suites Austin/NW! It sounds like you all had an enjoyable time in Austin with your Lacrosse tournament, shopping and eating at the Domain. The Domain area is known for great restaurants and shopping, and I am glad that you all had such a wonderful experience. It is great to hear that Jason was able to take such great care of you all and that our comfortable and spacious 2 bedroom suite was a perfect fit for your family. It was our pleasure having you all as our guests and we look forward to welcoming you back soon!


Yours in Hospitality,

Robin Davis
Assistant General Manager

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Reviewed 24 October 2015

As senior snorers, we need two separate rooms to sleep, and this hotel fit the bill. It's very new, clean, friendly staff. The kitchenette came in handy when we had leftovers from dinner. We will probably stay here again when we are visiting family in Austin.

  • Stayed: October 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank Amy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this reviewResponded 25 October 2015

Greetings Amy A,

Thank you for such a rave review of your recent stay at our Homewood Suites Austin/NW! Thank you for the kind recognition of our caring and friendly staff. We work diligently daily to ensure all of our guests have an enjoyable and comfortable stay with us. We are looking forward to your next stay with us!

Yours in Hospitality,

Robin Davis
Assistant General Manager

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