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“Always dependable with no surprises”

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Hampton Inn Austin/Airport Area South
Ranked #60 of 201 Hotels in Austin
Certificate of Excellence
Reviewed 19 August 2014

Service very good although we did have to wait a bit for one of the two rooms we reserved about 20 minutes. It must have been a busy time. This is a chain that is dependable. Loved the bedding and pillows. All white and spotless. Bathroom great. Hair dryer, good soaps, etc. Nice pool towels. And around 3 pm fresh warm cookies. Always coffee/tea/hot chocolate available. Breakfast is not the greatest but if you are careful you can choose well. The home made waffles are good. There are good yogurts and fresh fruit. Hot oatmeal and cold cereals too. The egg dish was not the greatest but there were hard boiled if needed. For the price this was a great place. We just booked it for our San Diego trip coming up.

Room Tip: We had the room next to the elevator and I was afraid it was going to be a problem but it was not. T...
  • Stayed: August 2014, travelled with family
    • Location
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Thank painnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 20 August 2014

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor. We hope to see you back again soon!

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Reviews (537)
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Reviewed 12 August 2014

Front desk staff was professional and friendly. Room was super clean with soft beds and extra towels. I was pleased to find an iron and ironing board in closet. Breakfast was hot and tasty, and chek-out was a breeze. We greatly enjoyed the pool also.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hampton
Thank Teresa D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 19 August 2014

Thank you so much for staying with us! We hope to see you back again soon
Crystal & Team Hampton Inn Austin South

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Reviewed 10 August 2014

The hotel was clean and everything looked and worked great. The staff was friendly and helpful. Great place for business travel. They responded quickly and efficiently to any needs I had. The showers have great pressure and the massage heads truly press into the day's stress. The breakfast was fast and ready as I started my day of meetings. This Hampton left me rested and ready to face a long day of study and meetings. I could see not only using this for business; but, also as a pleasure trip. It is located just far enough outside downtown as to keep the "weirdness" of Austin from being overwhelming while close enough to be right there in just a 5 minute drive. Being on the south side doesn't eliminate all the traffic but does allow missing the majority of it. Great local food nearby as well.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Hampton
Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 12 August 2014

Thanks for staying with us and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon
Crystal

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Reviewed 6 August 2014

Room: 2 queens, comfy and clean, living room chair with large foot area.. Much space for clothes, ironing board and iron in closet.

Bathroom: clean, enough space.

Nothing completely new, not really dated either (not musky, etc.)

Window opens completely (no small kids !!!!!).

Ample free parking. Make sure your keys keep working, ours were shut off each day (?).

Hotel is in the south part of Austin, close to downtown by car.

Outdoor pool is clean, 5' deep at one end, rectangular, so swimming is possible (no hard push-offs or dives included).

Breakfast is average-good for free breakfast, the fact that they stop making/refilling things 20 mins before breakfast is over, is rotten. When we asked for an apple, we got ONE and one was placed in the empty fruit basket.

Room Tip: room 212 faces back parking. average quiet.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
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1  Thank rustyferrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 8 August 2014

Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor. Our new breakfast team is committed to the quality and quantity of food - we hope that you'll give us another try next time you're in Austin.
Thank you
Crystal

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Reviewed 28 July 2014

Hotel was very nice. Good selection of breakfast items and very helpful staff. Only complaint was that room smelled very strongly of deodorizer. Smelled like someone had a pet in the room and deodorizer had been sprayed to try to cover up the smell.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hampton
Thank Leah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 29 July 2014

Thank you so much for taking the time to leave us a comment on Trip Advisor. I am so sorry to hear that you were affected by the guest room deoderizer and hope that if you're ever near Austin again you'll do me the honor of taking care of your reservation and room assignment personally.
Crystal

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Reviewed 28 July 2014

In this day and time it is very disappointing as a business traveler to not be able to hook my laptop to the television in my room to watch programs I have recorded. The television had the necessary hdmi port but apparently according to the front desk clerk it is an issue because Time Warner cable is their service provider.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hampton
Thank B. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 29 July 2014

We love our business travelers and are truly sorry to hear that you could not conduct your business while staying with us. Thank you for staying with us and for taking the time to leave us a comment on Trip Advisor
George - Chief Engineer

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Reviewed 27 July 2014

Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level. Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level. Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level. Horrible breakfast! Uncomfortable bed! Temperature difficult to set at a comfortable level.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank T8486BPmarias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal P, General Manager at Hampton Inn Austin/Airport Area South, responded to this reviewResponded 29 July 2014

I am truly sorry to hear that you did not have an excellent stay. We received your comments at the property as well and have responded to you in hopes that we can make it right.
Crystal

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Additional Information about Hampton Inn Austin/Airport Area South

Address: 4141 Governors Row, Austin, TX 78744-1048
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Austin
#46 Romantic Hotel in Austin
#47 Business Hotel in Austin
Price Range: £95 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin/Airport Area South 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
You may need more than one trip to experience the vast offerings of Austin, the capital city of Texas and the "Live Music Capital of the World™." The Hampton Inn® hotel in Austin-South/Airport Area is located in the Southpark Business Park, and about five minutes from Town Lake, the University of Texas, Sixth Street, and the Austin Convention Center. Our promise to you includes a clean, comfortable hotel room. In fact, we have 123 of them! If you're traveling with your family, you may opt for a room with two beds. Or, if you're here by yourself on business, why not book a room with a plush, king-sized bed so you can stretch out and relax? ... more   less 
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Also Known As:
Hampton Inn Austin/Airport Area South Hotel Austin
Austin Hampton Inn
Hampton Inn Austin/Airport Area South Texas

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