We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Embassy Suites by Hilton Austin Arboretum
Ranked #33 of 203 Hotels in Austin
Certificate of Excellence
Mobile, Alabama
Level 6 Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very nice hotel”
Reviewed 2 June 2012

This was the second time I have stayed in this location. I like it because it is away from the noise and congestion of downtown Austin and Sixth Street, but within a short drive of all the attractions. The rooms are clean, very large and the free cooked-to-order breakfasts are better than what is available in most restaurants. Daily newspapers are complimentary as well. The two swans (Butch & Sundance) swimming in the lobby adds a touch of class.

The room has large-screen HD televisions in both the living room and the living room, a work desk with free internet and a wet bar with refrigerator and microwave oven. The bed was very comfortable and the hotel very quiet in the evenings. For the shoppers, there is a mall practically across the street and several others nearby. I highly recommend this hotel when traveling through Austin.

Room Tip: The higher floors offer a bit more quiet as they are farther fro mthe pool and the restaurant/bar ar...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aggieband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, 4 June 2012
Thank you for coming back to stay with us again at Embassy Suites Austin-Arboretum. We are very appreciative that you also took the time out of your day to write about your most recent visit with us. Glad we pleased you in all aspects and look forward to your third visit and more.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

880 reviews from our community

Traveller rating
    500
    228
    79
    45
    28
See reviews for
285
136
36
341
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado
Level 5 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 May 2012

We were visiting family in north Austin and sought out an Embassy Suites because they are typically reliable for giving a good night's sleep and a full breakfast. The Arboretum ES met all of our expectations and we'll be back next time we're visiting that side of Austin. It appeared to be recently renovated, and everything was in great condition. The service at the front desk, and at the reception and breakfast was top notch.

I like the openness and brightness of the courtyard layouts in many of the Embassies, but they can be loud at times. There were many kids staying during our visit (sports teams) and they look at the square layout as a track. The ES staff was quick to stop them and quiet them down, but if you are looking for a quiet escape from kids then it might not be perfect.

Also, this is pretty far from the Austin downtown scene. It's a good 30 minutes to the airport and downtown, and even more if you are travelling during Austin's nightmare rush hours. We were there for a family wedding at Lake Travis and to race the Austin 10/20 so it was a perfect location for us. We'll be back.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ten_Hi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, 8 May 2012
Thank you for taking time out of your busy day to share your recent experiences at Embassy Suites Austin - Arboretum. We pride ourselves on delivering great customer service and feel great when its recognized. We think we have a special group of people who work here.

Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blythewood, South Carolina
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 May 2012

My husband and I recently spent a weekend at the Embassy Suites Arboretum in Austin, Texas, having found no hotel availability in the downtown area. We found it to be a pleasant launch point for fun in the city. Our room was quiet, comfortable, and spacious, and the staff was helpful with driving directions. There were many options at the cooked-to-order breakfast. The hotel seems to be very popular with families. It is a 15-minute drive to the intersection of 6th and Congress, the epicenter of the Austin entertainment scene, so make sure you have a designated driver if you're planning to hit the bars and clubs. If I were returning to Austin, I would try to stay downtown, but if you don't mind the drive, the Embassy Suites Arboretum is a fine choice.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kvonkeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 April 2012

This Embassy Suites was recently remodeled. It has a lovely lobby with two live swans swimming in a pool. We booked this hotel room at the last minute through Expedia and received a wonderful rate. The room was spacious and the bed was very comfortable with soft white bedding and several pillows with a choice of thicknesses. The bathroom was adequate and clean. The breakfast was quite nice with made-to-order omelets as well as a full array of eggs, breakfast meats, potatoes, French toast, hot oatmeal, yogurts, cereals, pastries, fruit, etc. There are plenty of tables to accommodate guests.
There is a very nice swimming pool (for humans!) and workout facility. There is an odor of chlorine (I'm assuming from the pool) when you walk into the hotel. Also, there are two elevators and no stairs for guests. We arrived about 9:30 in the evening and had to wait for awhile to get to our second floor room.
The staff was friendly and helpful.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xtentx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, 1 May 2012
All of us at Embassy Suites Austin-Arboretum would like to thank you for the kind words you shared regarding your recent stay with us. We pride ourselves on customer service and feel its great when recognized by our guests.

Look forward to welcoming you back on your next visit with us.

See you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio
1 review
Reviewed 19 April 2012

We stay at the Embassy at the Arboretum 3 times a year for several years now. We use the meeting room and have receved the best of care. The staff is friendly and truly make us feel like we are family. The Manager's Reception is great. Our group meets there, have a few drinks, and plan our evenings. The rooms are clean, well kept. The full breakfast is to die for. From the minute we walk in the front door until we check out, we have full service. When in Austin, we would not think of staying any place other than this hotel. I highly recommend this hotel for folks who are in Austin whether for business or pleasure.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jannie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 April 2012

we stayed there in February and liked it so planned using it when we have 6 trips to austin. however, ran into issues from very first night with the room (running water noise, broken TV, and room was very cold, couldn't get hot air out). too tired and too sleepy as we checked-in almost midnight, so decided to cover us up and sleep.

next day, set thermostat at 77F and left. 8pm returned and the room was like 50F. called the they said they were sending someone to take care of it. one hour and three phone calls some one finally came. he claimed that we left the temperature display at F, that's for cold. switching to C would have it fixed. we just needed to wait half hour. didn't buy it as apparently he knew less than I regarding HVAC... he kept saying half hour as he played the settings F/C, or whatever button he had no idea... called front desk again and all they could say was half hour and the room would be nice and warm... no, it wasn't getting a degree warmer. finally after 2 hours in the freezing room and five phone calls they asked us to go down. once again, front desk said the room would be nice and warm in another half hour!

no, give us another room. so he did... and went back to 6th room. cards didn't work. went back down, back up, cards work now. started moving stuff over and suddenly heard a shout: "what are you doing in my room!!!" so front desk gave a room that was occupied. that guy had to go down with us to sort things out as his card stopped working.

enough rant. don't understand why they were so unwilling to let us switch room. and they need a better maintenance guy...

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ming W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, General Manager at Embassy Suites by Hilton Austin Arboretum, responded to this review, 24 April 2012
Thank you for your feedback, without honest feedback we can not improve. Guest service is important to us. Please contact me at your convenience to discuss your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne Beach FL
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2012

I have been in Austin for the last three months on bussiness and stayed at this hotel and I am not disappointed! The staff is friendly and professional. The food and happy hour are fantastic!! This hotel is one of the best values for the money. I fully recommend that if you stay at the Embassy Suites Arboretum in Austin, will not want to stay anyplace else!! The staff is always friendly and can help you out finding the right place for dinner or shopping. The shuttle is great for this they take you ther and just a quick call and the driver is there to pick you up and get you back to the hotel.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CMGMelbourneBeachFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Austin hotels
Northwest Austin
Homewood Suites by Hilton Austin-Arboretum / NW
Northwest Austin
HYATT house Austin / Arboretum
Northwest Austin
Home2 Suites by Hilton Austin North/Near the Domain
Show Prices
Show Prices
Show Prices
Northwest Austin
Hampton Inn Austin - Arboretum Northwest
Northwest Austin
Staybridge Suites Austin Arboretum
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Austin Arboretum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Austin Arboretum

Property: Embassy Suites by Hilton Austin Arboretum
Address: 9505 Stonelake Blvd, Austin, TX 78759-6532
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Austin
#28 Business Hotel in Austin
#31 Romantic Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Austin Arboretum 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
Embassy Suites Austin - Arboretum, is just a short drive from downtown Austin and within walking distance of the Austin Arboretum's shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Odigeo, Priceline, Ebookers, Hotels.com, Hilton Hotels Direct, Booking.com, Travel Republic (UK), TripOnline SA, Evoline ltd, 5viajes2012 S.L., HotelQuickly, getaroom.com and Cancelon so you can book your Embassy Suites by Hilton Austin Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Austin
Embassy Suites Austin
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites By Hilton Austin Arboretum Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing