You can believe the great reviews for this place - it was a wonderful stay in all respects. We were able to check in a little early and every member of the staff with whom we interacted during our stay (front desk, housekeeping, cooking staff, maintenance) was very friendly, responsive and helpful. There is no traffic noise to deal with making it a nice and peaceful stay; and we did not encounter any loud hotel noise or raucous guests while we were there. It is also convenient in that we were able to walk to the mall across the street and shop or eat at a number of restaurants nearby if we didn't want to drive anywhere.
The rooms are very clean and feel new. I love that a standard room is still a two room suite. I was able to get up early and go exercise to a DVD in the other room while my husband slept.
The complimentary breakfast is really nice and a great value in my opinion. You can get a hearty breakfast or light (yogurt, cereal, muffin, bagel, toast, fruit, coffee, juice, etc) They also have an evening manager's reception with free drinks and appetizers but we weren't able to attend during our stay.
Lastly, I had forgotten a small item I had left in the room and called the hotel to see if there was any way to retrieve it. Stefan, the very friendly front desk gentleman, hunted it down and called me back in just a few minutes to tell me it had been found and that they would mail it back to me by the next day. I really appreciated that extra mile.
I highly recommend this Embassy Suites and look forward to staying there again whenever we find ourselves in Austin. .
- Official Description (provided by the hotel):
- Embassy Suites Austin - Arboretum, is just a short drive from downtown Austin and within walking distance of the Austin Arboretum's shops and restaurants. Located 20 minutes from the Austin-Bergstrom International Airport, our Austin Arboretum hotel is close to dining, the business district and the Austin technology hub near Charles Schwab, IBM and Microsoft. ... more less
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- Also Known As:
- Embassy Suites Hotel Austin
- Embassy Suites Austin
- Arboretum Austin Embassy Suites
- Austin Embassy Suites
- Embassy Suites By Hilton Austin Arboretum Texas