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“Great price, great location”

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DoubleTree by Hilton Hotel Austin - University Area
Ranked #58 of 205 Hotels in Austin
Certificate of Excellence
Reviewed 9 January 2014

Out of the many options that are near downtown Austin, this Double Tree hotel is very nice, reasonably priced, and doesn't break the bank. The rooms are clean and comfortable, staff is friendly and helpful. Parking is free. Hotel is only minutes to downtown Austin, Lamar Ave, and 6th Street.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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688 - 694 of 1,030 reviews

Reviewed 7 January 2014

I booked this hotel when I got a last minute out-of-town job. The location was convenient and price was very competitive. The room was comfortable. No noisy disturbances. Double Tree has the best bed and pillows! Nice decor. And I LOVE the warm cookie at check in!!!!

  • Stayed: January 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

I stayed here for one night with my husband. I can't say enough great things about this hotel. The room was probably the cleanest hotel room I've stayed in, bed and pillows super comfy, hotel staff friendly and helpful, coffee was great. The only thing I didn't like about the hotel was the water had a funny taste to me, but I still drank it because it wasn't bad, just different tasting. Also, that our room was right near the elevator and we could hear the dinging late at night and early in the morning. But honestly, the elevator ding was kind of soothing! We requested a room away from the freeway and it was very quiet.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank SkylineGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

This property truly represents the Hilton/DoubleTree standards. The customer service was excellent in all areas...from front desk, the bar, breakfast staff and housekeeping. We will stay here again and recommend this property to all that are visiting Austin. Thanks for a great experience

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2013

Have stayed at the hotel several times, location is 5 minutes away from UT Campus. The staff is always friendly and helpful, rooms are really nice. Great hotel for a single female traveler as far as safety. There is even a small hotel bar that is perfect for having a drink after a day of traveling.

  • Stayed: December 2013, travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Julia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

The service was good and I had a clean quiet room. The air conditioning didn't cool as well as I had hoped it would, I got hot during the night. The location is right on Interstate 35 and has easy access, it's not very far from downtown. I would recommend this hotel for a comfortable night's stay.

  • Stayed: December 2013, travelled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

Be careful! Their method of charging credit cards is random at best. If you are guaranteeing blocks of rooms for other guests be sure they correctly charge all others and get it in writing before you leave. They obviously have a tendency not to ask guests when they check in if they would like to use another card and then just place all charges on your card. Location and upgrades to the hotel are nice. It is a bit pricey for the location, but it is close to campus. The biggest issue is poor service regarding getting the finances straight.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wim1617, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 9 December 2013

Please accept my apology for your unsatisfactory experience during your recent stay. Your feedback is very important to the hotel and will only make us better. I know our front office management has since corrected this issue and has addressed it with the team to learn from this moving forward. We hope you will give our hotel another chance when visiting Austin again.

Wim Puttemans

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702-1005
Phone Number:
Region: United States > Texas > Austin > East Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 205 Hotels in Austin
Price Range: £115 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Austin - University Area 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Austin - University Area provides homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions, including Austin's famed 6th Street. ... more   less 
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
DoubleTree By Hilton Hotel Austin - University Area Texas

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