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Reviews (1,066)
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All reviewsfront deskdouble treefrank erwin centerwarm cookiesnice hotelclose to downtownroad noiseconvenient locationwithin walking distancewould stay here againeasy accessbeds were comfortableutdennysproximityconvenienceuber
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633 - 638 of 1,066 reviews
Reviewed 25 June 2014

I did not enjoy my recent stay. The entire building, except for the room, was extremely hot. An elevator was not working. Parking was very limited, and parking spaces were very narrow. The worst part of it was the rude behavior exhibited by the front desk employees. They seemed to have little or no interest in being helpful or courteous.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Adrian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

this is a basic doubletree hotel. right off the freeway, across from the UT campus. easy access. The wine was a bit on the pricey side. $18 for 2 glasses of wine. I guess that is normal now. Cookies are good.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 951suzies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Window A/C either extremely hot or cold and HUMID on the same temp. When A/C came on, blew a gale. No way to control it. A/C so humid the sheets near the fan were wet. Halls were hot, no A/C except in lobby. Toilet gas smell in bathroom. Service man very nice, but not fixed.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 688dorothym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

This is my 2nd time to stay at this Double Tree location. This hotel is in a great location to those coming to Austin for either business or pleasure. It's located just across the freeway from downtown Austin and the University of Texas. This puts the hotel about 5-10 minutes away from most anything you'd need/want from the city. My only complaints are about the hotel restaurant and the a/c. The restaurant food is overpriced and the quality of the food is mediocre. You can get much better value and quality just by walking 5-10 minutes in any direction from the hotel. The hotel's elevator and hallways were consistently stuffy and about 10 degrees warmer than the remainder of the building. This happened during my last visit as well (around June, 2013).

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Amir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

Rooms need an uplift and are very dark. Beds a bit too soft for me. A/C a bit noisy. Still not a bad place to stay - just not up to standards for this chain. Close to univ. Stadium and a few blocks from the capital but all on the other side of I35. Also view out window is a cemetery.

Stayed: June 2014
Thank duggem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded 26 December 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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