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“Excellent Location, Price & Great Staff”

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Holiday Inn Express Austin North Central
Ranked #123 of 201 Hotels in Austin
Dallas, Texas
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent Location, Price & Great Staff”
Reviewed 13 June 2013

Staff was absolutely awesome ESPECIALLY JAMES!!! I have stayed at many hotels and James is truly #1 in Customer Service. He far exceeded our expectations. The hotel is conveniently located right off IH35. The price was great and included a "hot free breakfast." We will definitely stay here again when in Austin. Thanks for making our trip and stay a great success. Rooms were clean, nice size, overall property was "excellent!"

Room Tip: Breakfast is Hot and included. Go down early for the best selection. Overall excellent "hot b...
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanniene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 15 June 2013
We would like to thank you for your great feed back, We truely apperciate you giving us your honest review and taking your time out. Thank you we hope to see you again when you are back in austin Tx.

Thank you.
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145 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Arlington, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 June 2013

What a week!!! I stayed at the Holiday Inn Express North Central Austin, Tx. Everytime time I come to This Hotel its always clean and accommodating. Everything is so nice and in order the rooms are Always clean smells good.. The staff at the Holiday Inn Express lets Name a Few: Leslie Easley, Gm Tanisha Shelton, Fd Mgr Tonya Ware, Hkp Mgr Hitesh Patel, Op Mgr they are Such an Awesome Staff. They are alway their if you need ANYTHING!!! Let's not leave out the the rest of the Front Desk Staff & Housekeepers they do such a Excellent Job!!! Breakfast Staff Does a Great Job food was great every morning....I couldn't have chose a BETTER PLACE to stay Away from home.
Thanks To All The Staff At This Property!!!!!!!!!!!
Sincerely,
Katina Patterson

Room Tip: You will not be disappointed & A great hotel to spend your money at!!
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katinaktna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 13 June 2013
W
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We would would like to thank you for your feedback. we do try and make our guest feel like family. We are always looking forward to yours stays at our property thank you.


Thank you.
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Atlanta, GA
2 reviews
Reviewed 10 June 2013

I stayed at this Holiday Inn Express during Graduation Week, the location is great, right off the highway and 5 mins from downtown. The staff was really friendly and made sure that my stay was enjoyable. The rooms were great and very clean. The free breakfast was OK, nothing great like all the free breakfasts at other chain hotels. I will be back for F1 Race and will definitely stay at this hotel. Keep up the great customer service..

Room Tip: Get a room with high numbers, there away from the highway
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank USVTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 11 June 2013
We would like to thank you for your feedback and we are glad you had a awesome experience at our hotel. We try and live up to the IHG standard Great hotels that guest love.

Thank you!
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Arlington, Texas, United States
1 review
Reviewed 7 June 2013

I came in town for my little brother's graduation from high school and stayed at your property. From the time I arrived until the time I left I was pleasantly pleased and happy with every aspect of my stay from the front desk check-in to my room and to all of the hotel staff. Everyone was happy and eager to help me in anyway possible. The staff really made me feel like family. I especially thought Tanisha and Lesley were superb and an asset to the hotel. Whenever I come to Austin, I will stay here. This really is my home away from home.

Room Tip: Rooms on the south side are quietier.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdflieshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 10 June 2013
we would like to thank you for yoiur positive review. We take all reviews to heart. Once again thank you.

Thank you!
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Perth, Australia
1 review
Reviewed 2 June 2013

What a week the racing was great and the hotel was convenient for getting to Circuit of the Americas that for me was important. The bonus was the ambience of the hotel well set up from the entrance to the well appointed clean rooms to all the staff that could not do enough for you. Came away after the week thinking that I was part of the family. Looking forward to catching up with me mates next year. If your in Austin looking for a stay do yourself a favor and check in at Holiday Inn Express Austin North Central. Love your work Rory.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 7 June 2013
Thank you for the feedback and taking the time to let us know how we are doing. Thak you for your loyalty.

Thank you!
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Beaumont, Texas, United States
1 review
Reviewed 31 May 2013

I had the opportunity to stay at this fine hotel last February. I can honestly say that I have never been treated with more courtesy and professionalism. Upon my arrival I was greeted by the property manager, Lesley Easley. She proudly gave me a tour of this beautiful facility and made me feel at home. The Accomadations were first class, the bed very comfortable and the breakfast delicious. I travel a great deal on business and RARELY find service remotely close to this. Thumbs up and all smiles on this property!

Jim Barton

Room Tip: Ask for Leslie when you call. She is all about service.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimbarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 1 June 2013
We would love to thank you for your great review we honstly try to treat our guest has family ang go by the IHG motto Great hotels guest love. Thank you once again.
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Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 May 2013 via mobile

The hotel was nice, the breakfast was good and the staff was great.
It was memorial day weekend and the hotel was sold out. The staff did a great job despite being sold out.
When I come again this is the place I will stay.
Thanks for a great stay

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZIA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley E, General Manager at Holiday Inn Express Austin North Central, responded to this review, 29 May 2013
We would like to thank you for all your feedback and we are thrilled that you had a great visit. Looking forward to your next visit in Austin Texas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Austin North Central

Property: Holiday Inn Express Austin North Central
Address: 8500 N Interstate 35, Austin, TX 78753-5646
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #123 of 201 Hotels in Austin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Austin North Central 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The newest addition to the North Austin area is the beautiful Holiday Inn Express Hotel conveniently located off of the IH 35 and Hwy 183. This gorgeous hotel with 101 over sized guest rooms is within 10 minutes of downtown Austin where guests can enjoy the famed 6th Street, the Texas State Capitol, the Austin Convention Center, and the UT campus. The Holiday Inn Express is 20 minutes from Austin-Bergstrom Airport. In addition, we are less than 15 miles from Lake Travis, the Bob Bullock Museum/IMAX Theater, the Austin Children s Museum, and the Frank Erwin Center. Finally, there are several shopping malls within a ten mile radius. A few of the many companies located near us include MCI, Dell Computers, Applied Materials, Apple Computers, and Samsung. The Holiday Inn Express in North Austin is perfect for the business traveler. We offer complimentary high-speed Internet (both wired and wireless) access in all of the guest rooms. All of our guest rooms have spacious working desks with ergonomic chairs, and desk phones with speaker capabilities, data port, and voice mail. Each morning guests can enjoy our complimentary Express Start Breakfast, which includes fresh, warm cinnamon rolls, Smart Roast Coffee, and many more items that will more than satisfy any guest's hunger. Above all, the Holiday Inn Express Hotel s professional staff awaits the opportunity to attend to your every need. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Austin North Central Hotel Austin
Holiday Inn Austin
Austin Holiday Inn
Holiday Inn Express Austin North Central Texas

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