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Country Inn & Suites By Carlson, Austin North (Pflugerville)
Ranked #104 of 201 Hotels in Austin
Reviewed 30 October 2013

Great location very close to lots of entertainment and good restaurants. The room was clean, quiet, relaxing and very roomy. The bed was just right . We enjoyed the patio and the lobby seating, The continental breakfast was very nice and the coffee good.

  • Stayed: October 2013, travelled as a couple
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1  Thank austinbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (180)
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144 - 150 of 180 reviews

Reviewed 4 September 2013

Great location. Helpful & friendly staff. Breakfast buffet was very good. The room were clean, comfortable, and very relaxing. The beds were so comfortable I had my best nights sleep. As the hotel was hosting many young soccer players, it must of been kid friendly too. The price was very reasonable, for the accommodations.. Lovely patio, unfortunately too hot for me outside to enjoy it.

  • Stayed: August 2013, travelled with family
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Thank BLKJ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

I was in town for business and this hotel was very close to the office. The property is very clean. The continental breakfast was very nice and the coffee very good. Our room was large, clean and had all the necessary amenities. This property is a very good value for the price.

  • Stayed: August 2013, travelled on business
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

cannot complain about anything. clean, tidy. good rooms, good shower, free and fast internet.
breakfast is good. good choice of food. would recommend. had room on second floor so nice and quiet. really good value for money

  • Stayed: August 2013, travelled on business
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Thank laiterie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

Stay there while on business. Close to shopping, not to far from restaurants. Rooms were clean. Beds comfortable. Ample parking. Continental breakfast was very good. Hotel sign sort of hidden among trees. Overall it was an enjoyable stay.

  • Stayed: August 2013
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Thank Cinnredhotz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013

We got this room from priceline, so didn't get a choice on having a double room and had to take a king. The room was huge and had a separate living area with another TV. This is a very nice property. The only bad thing was they didn't have a double room for us, but that is the risk when you get a room off priceline.

  • Stayed: July 2013, travelled with friends
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Thank juliaavery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

The first room I was given had a bathroom completely infested with mold on the ceiling and walls. The 2nd room had some mold but wasn't nearly as bad. Furniture was very worn. I booked through Hotwire so maybe they gave me their lower end rooms. My key stopped working 4 times in a 2 day stay.

  • Stayed: July 2013, travelled on business
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Thank Greg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this reviewResponded 13 August 2013

Dear Greg K,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bathroom cleanliness and for the inconvenience of the key card not working. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Austin North (Pflugerville)

Address: 14620 N Interstate 35, Austin, TX 78728-7005 (Formerly Holiday Inn Express Hotel & Suites Austin North (Pflugerville))
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Austin
#65 Business Hotel in Austin
Price Range: £75 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Austin North (Pflugerville) 3*
Number of rooms: 84
Official Description (provided by the hotel):
Country Inn & Suites By Carlson, Austin North (Pflugerville),is located on I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporations like Dell, Pearson, Hewlett Packard, General Motors, Texas Commission on Environmental Quality, Samsung, Sears, and Hart Hankes, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over-sized suites with a separate bedroom and living area in each guest room, with a flat screen TV in each area. We provide all the standard amenities PLUS complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a fitness center and a refreshing outdoor pool. We invite you to join us in our beautifully decorated lobby area each morning to enjoy our complimentary Be Our Guest breakfast or to sample our fresh baked cookies every afternoon. Be sure to be here mid-week each week too, for our complimentary Be Our Guest Manager's reception. If you are in need of meeting space, you'll find ours is designed to cater to both social and corporate meetings. Visit Austin, TX and Be Our Guest at Country Inn & Suites By Carlson, Austin North (Pflugerville). ... more   less 
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Also Known As:
Holiday Inn Austin
Austin Holiday Inn
Country Inn & Suites By Carlson, Austin North (Pflugerville) Texas

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