Management needs to take action rather than posting apologies because nothing apparently has changed. Yes, the staff was nice but beyond that...Dried food stuck to the sink, dishes in cabinet were stuck to the dirty shelf, something that resembled a hard, tiny excrement was in my sheets, shower stall was dirty, dish towels were grungy with someone's hair in it...We requested sheets to place on the dirty carpet but they disappeared when we returned to the room. After one night there was a bug bite on my arm. Enough! Posting photos. I've stayed in motels with less to offer for less that were cleaner than this one.
- Official Description (provided by the hotel):
- Welcome to Austin, the capital of Texas and the “live music capital of the world.” When you need extended-stay accommodations in our fine city, look no further than Crossland Austin – West. Our long-term hotel in Austin makes you feel right at home, with rooms offering a kitchen with all the necessities as well as free Wi-Fi, on-site laundry facilities, and a helpful staff to assist you. We’re also pet friendly*, because we know it’s not home without every member of the family. *$15 pet deposit fee required. One pet per room. No pets over 35 lbs. permitted. ... more less
- Reservation Options:
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- Also Known As:
- Crossland Economy Studios Austin - West Hotel Austin
- Crossland Studios - Austin West Texas