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Best Western Plus Austin City Hotel
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Reviews (1,181)
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Show reviews that mention
All reviewsblue moonbest westernsattached restaurantclose to downtownsoco areasouth congressfree breakfasthot tubconvenient locationpool areagreat place to staywould stay here againyogurtnice poolhot breakfastclean roomseasy access
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1,057 - 1,062 of 1,181 reviews
Reviewed 6 October 2013 via mobile

Loved our room here! The rooms were comfy, bed comfortable. Rooms have microwave and fridge which was great. The included breakfast was good, an upgraded continental with make your own waffles. Overall very satisfied!

  • Stayed: October 2013
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Thank Vans618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 7 October 2013

Thank you so much for taking the time to review our hotel. I am glad you enjoyed your visit and we look forward to seeing you again soon!

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Reviewed 24 September 2013

Was expecting the rather typical Best Western but this hotel is better than average. Was clean and staff helpful. Free breakfast was a bit above normal with some freshly cooked items. The entry off the street was a bit confusing with one entry blocked off.

  • Stayed: September 2013, travelled as a couple
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Thank jerry448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 25 September 2013

We appreciate your great review! I sincerely hope to see you visit us again soon!

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Reviewed 23 September 2013

This hotel is awesome! Austin hotels downtown are extremely expensive and this Best Western is half the price such a short cab ride away. On a Saturday night it only took 5 minutes to get from 6th Street to the hotel. The lobby bar has great live music and drink selection with decent prices and the free breakfast in the morning is great. The hotel rooms are spacious and secure and the beds are very comfortable. My fiance and I only stayed for one night and paid for our stay here with Airmiles which was great but my parents stayed here for 3 nights and booked directly with the hotel and they were able to get an awesome AAA rate.
Seriously staying downtown at the 300-400/night hotels just seems ridiculous when this little gem is so close and just makes sense financially. On a map it looks a bit far from downtown but it was so easy to get back and forth. The SoCO shopping district is very close too and you could even walk to it in about 15-20 mins. Next time we head back to Austin this is where we are staying again! Highly Reccomended!

Room Tip: Get a third floor room facing the pool
  • Stayed: September 2013, travelled as a couple
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Thank Flipflopyyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 25 September 2013

We truly appreciate when guests take the time to write reviews. Your review is so detailed that it will undoubtedly be useful to fellow travelers. Thank you so much for the words of praise. We appreciate guests like you and your parents and hope to see you again soon!

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Reviewed 21 September 2013

I stayed at the Best Westen Plus Austin City Hotel located at 2200 South I-35 in Austin, Texas to visit a friend who was graduating from the University of Texas with a Masters of Business Administration. I was impressed with the price and the overall hotel experience. For a mid tier hotel chain I was surprised at the competent execution of things critical for a good hotel that being room quality, location, price, bed quality and service. All was good!

  • Stayed: May 2013, travelled solo
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Thank androidmilf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 23 September 2013

Thank you for your review! We look forward to your next visit!

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Reviewed 18 September 2013

This used to be The Clarion. Now under the new management of Best Western and the addition of Blue Moon blues bar, it has a classier vibe. Definitely improved, and not what I expected from a Best Western Plus. Bravo! I'll be back!

  • Stayed: September 2013
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Thank Laura7131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 19 September 2013

Thank you for noticing the changes we have made! It always makes us feel great when someone notices how hard we try. We look forward to welcoming you back soon!

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