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“business trip”

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Best Western Plus Austin City Hotel
Ranked #25 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
houston, United States
1 review
“business trip”
Reviewed 10 January 2014

Hotel was very clean and had all the amenities that i needed for my electronics. Lobby was great with the offset sitting area for both personal and business use. Parking was perfect. I could park outside my room door so there was no long distance to cover to unload/load. Hotel was close to downtown.

  • Stayed January 2014, travelled on business
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 20 January 2014
Thank you for the great review! We are so glad you enjoyed using our spacious lobby for work and pleasure. With so many things to do so close by, many guests often miss the great lobby.
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1,007 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
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English first
Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014

We were in Austin to see our daughter and were a little leary with staying here after reading reviews. We did stay and REALLY glad we did. Easy to get to from interstate close to everything(with a guide such as my daughter). Rooms were clean and the staff was very helpful with any request(pickle juice for cramps). Best part of the stay after Willie Nelson, and seeing my daughter, was the way everyone treated us at the hotel. Has been updated clean and very relaxing. Did I state how helpful the staff was? They were great. Thank you for a great New Year and everything that went with it!!! We were on the Interstate side of the hotel and it did not bother us at all. Make sure you go to Lady Bird Lake and rent the water bikes great ride sites for a little exercise( highly recommended). Try to go Frank for a great dog.

Room Tip: Talk to the staff and get suggestions from them on things to do.
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Green Features: They will clean your linens everyday if you wish or wait a day or two to help with environment impact.
  • Stayed December 2013, travelled with family
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Helpful?
1 Thank wtjump55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 20 January 2014
Thank you for posting such a great review of our hotel. We are glad you enjoyed the visit-but how could you not? Willie Nelson AND getting to see your daughter?! I will pass your compliments on to our team so they know that their personal touches are making the guests feel welcome!
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Pasadena, United States
1 review
Reviewed 3 January 2014

Excellent stay, excellent service. Staff was very helpful in assisting with our plans on a last minute holiday trip. Coffee and breakfast were there in the morning as we weren"t ready to get out in the world yet, this was a big plus.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 20 January 2014
Thank you so much for the wonderful review. We are glad you had a great visit to Austin and our hotel! Happy New Years!
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Seabrook, Texas
Level Contributor
220 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 29 December 2013

We stayed three nights over Christmas and could not have been happier with our stay, Its close to downtown and on the freeway, did not hear it at night, rooms were very nice and updated with comfortable beds. So nice to wake up and have coffee and tea in real cups.
The staff were friendly and very nice. We usually stay at cheaper places so felt spoiled but will stay again...Wonderful to be able to have a nightcap at the bar next door....Highly recommend staying here.

Green Features: We liked that they are conserving water and left a note to put on your pillow if you did not want the sheets changed...
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Deborah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 2 January 2014
Happy Holidays! We are so glad you spent them with us! Thank you for the wonderful review. We look forward to your next visit.
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Baltimore, MD
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 December 2013

My wife and I chose this hotel when we visited for the MotoGP race in April, 2013, to be close to downtown, but still be able to drive to the Circuit of the Americas near the airport. Since it's right off of the interstate, the location was great for getting around. It's only a few minutes from downtown, so we were able to enjoy some of Austin's nightlife without going too far. The staff were very helpful and courteous, recommending several great places to eat. While the hotel is not huge, its comfortable and well maintained. The breakfast in the morning compares well to or better to similar hotel fare. We will be returning here when we attend the MotoGP in 2014.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank firehorse_racing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 23 December 2013
Thank you for the great review. We appreciate it. It means a lot to us that you enjoyed your stay and will be returning in the coming year. We look forward to your next visit!
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Hamilton
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 16 December 2013

We stayed here for 3 nights in April for the Lonestar show - my husband actually booked another hotel but I read bad reviews from trip advisor on it and cancelled our reservation and booked with Best Western instead - so glad we did. Although it was very busy due to car show - we found the front desk and staff in the bar to be very friendly and helpful. The room was a good size, clean and a comfy bed - cost was $350 for 3 nights with our CAA discount. There is a small courtyard with an outdoor pool that has chair, tables and loungers - we sat out there for a few hours not to swim but talk with friends and have a few drinks. Breakfast has to be the BEST I`ve ever had in a hotel, even paying for one - lots of choices and it was BIG - guess everything is big in Texas...lol. Location of the hotel is right off the highway, at first I thought this would be too far away from downtown but it turned out to be great - we did walk right downtown to see the car show on Congress Street. There`s lots of great restaruants to eat and places to drink within walking distance. We found this hotel to be great value and would stay here again.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank Lichty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 18 December 2013
Thank you for the glowing and detailed review. We are so glad you enjoyed the visit and look forward to your next stay in Austin!
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Level Contributor
3 reviews
3 hotel reviews
Reviewed 16 December 2013

Can't say enough nice things about this hotel. This was our second stay and the rooms wonderful, staff so polite, hotel clean, breakfast hot and plentiful. Can't say enough nice things about this hotel, and we will definitely stay here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank christophera487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 18 December 2013
Thank you for such a great review of our hotel. It is loyal guests like you that make it so wonderful to be in the hotel business. We look forward to seeing you again-the next time you come to Austin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Austin City Hotel

Property: Best Western Plus Austin City Hotel
Address: 2200 South I-35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Austin
#7 Best Value Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Austin City Hotel 3*
Number of rooms: 154
Official Description (provided by the hotel):
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 
Reservation Options:
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion
Best Western Plus Austin City Hotel Texas

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