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“Enjoyable”

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Best Western Plus Austin City Hotel
Ranked #22 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Reviewed 3 February 2014

This hotel is in a perfect spot. Easy to get to and close to Austin restaurants. The staff has always been very helpful for those of us that need directions and suggestions. The bed was so comfortable. Just an all around great experience for the price. I've stayed here about six times now and it has always been a dependable stay.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with Best Western
1  Thank ruthramos3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 4 February 2014

Thank you so much for the glowing review! It is guests like you that make this a wonderful job to have!

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Reviews (1,068)
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902 - 908 of 1,069 reviews

Reviewed 29 January 2014

This was our 2nd stay in 2 years. Nice updated hotel and great location for what we needed. Rooms very nice and clean but bathroom vanity area very small. Small elevator and lobby/breakfast area quite a ways from rooms and you also had to go outside (briefly) because it was not connected. Breakfast was great and staff very nice and accommodating. Will definately stay again when in the area.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 30 January 2014

Thank you so much for the wonderful review. We are glad that you have made us your 'home in Austin'.

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Reviewed 27 January 2014

This Best Western is great. First of all the surroundings are pleasant and it's easy to get into Austin. It looks newly decorated because everything is clean and new. Furthermore they use real mugs and glasses here. The bathtub is not plastic and there are all kinds of thoughtful touches, like lovely soap. Unusually for a Best Western, the breakfast is actually fresh and good. There is a bar and restaurant on the grounds, we didn't visit. Overall I am very impressed with this Best Western, having stayed in some very mediocre ones.

Stayed: January 2014, travelled with family
Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 29 January 2014

Thank you for the lovely review. We are so glad you enjoyed your visit with us. We are a Best Western Plus-since you liked us so much you may look for that brand in your future travels.

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Reviewed 26 January 2014

We spent a Friday night at this hotel. It's location is perfect for getting around Austin. I didn't care for the hotel lobby being separated from the hotel rooms - one had to walk outside to get from one are to the other. While not a big deal, I didn't like that aspect of the hotel. The hotel room was very nice. Clean with nice décor. The internet stopped working shortly after we arrived. The gentleman at the front did his best to resolve the issue, but ultimately had to contact the hotel's ISP for support. I used the fitness room which had several pieces of equipment. I would stay at this hotel again.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Texas_Traveler_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 29 January 2014

Thank you for the great review! We look forward to your next visit!

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Reviewed 20 January 2014

Staff was friendly, Hotel was nice and clean, Beds were comfy and staff was very friendly. I would definately stay their again. They have a Resturaunt/Bar attatched to the hotel that had a fantastic live band on Saturday night during our stay. The staff in the Bar area were very friendly also and we had a blast during our stay.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 21 January 2014

Thank you so much for the wonderful review! We look forward to seeing you on your next trip to Austin!

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Reviewed 12 January 2014

This Best Western Plus has a very strange layout, some inside corridors, some outside, lots of twists and turns and a few steps to find your room. That being said, once you do find your room, you will love it. We had a 1 Queen bed room and it was rather small, but beautifully decorated. The bathroom had a separate sink area that had double doors that was closed off from the sleeping area. The linens were very nice as well as the upgraded toiletries. Wifi worked great and there was a nice breakfast too, lots of seating area. The front desk clerks at check in and out were very nice and friendly.

  • Stayed: January 2014, travelled as a couple
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Thank travlingal51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 20 January 2014

Thank you for the great review. It was a challenge to update this property to a modern and stylish hotel. Your compliments tell us we did it! We look forward to your next visit.

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Reviewed 10 January 2014

I booked a room at this hotel based on the reviews I read on this site. I received an excellent room rate and couldn't have been happier. It's a great location, updated, and clean. My room was located on the interstate side of the building, and surprisingly the noise was minimal. The location provides easy access to all of Austin. The mattress was extremely comfortable and the staff was friendly and helpful. The free breakfast was an added bonus.

Stayed: January 2014, travelled with friends
Thank tsudoughnim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded 20 January 2014

Thank you for the glowing review! We are so glad you enjoyed your trip and look forward to seeing you again soon!

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Additional Information about Best Western Plus Austin City Hotel

Address: 2200 South I-35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Austin
#7 Green Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
Price Range: £87 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Austin City Hotel 2.5*
Number of rooms: 154
Official Description (provided by the hotel):
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion
Best Western Plus Austin City Hotel Texas

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