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“Perfect Spot in Austin”

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Best Western Plus Austin City Hotel
Ranked #23 of 203 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
1 review
“Perfect Spot in Austin”
Reviewed 23 February 2014

My daughter and I stayed here while visiting St. Edward's University. The hotel was very clean, nicely decorated, and the staff was great. Our room was newly renovated and looked out over a beautiful pool and hot tub. The location made it very easy to get into downtown, and to all the other places we needed to go. The breakfast buffet was good, and the staff was quick to refill anything that ran out. Will certainly stay here again!!

  • Stayed February 2014, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank 431barbaraa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 24 February 2014
Thank you so much for the wonderful review! We are so glad you enjoyed your stay. Being so close to St. Eds we get the privilege of being the 'home away from home' for many parents and family members. We look forward to seeing you soon!
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1,039 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2014

We had to relocate due to plumbing issues at home - and this place felt friendly, high reviews, and great jacuzzi. Super fun jam session of locals with sax appeal, sweet keyboards and great vibe Sunday night at the hotel's Blue Moon bar/lounge. All I would change would be a few people talking loudly in the a.m. as they walk by other rooms. Minus that, it was almost like home. Thanks for a reprieve from bad pipes!

  • Stayed February 2014, travelled on business
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Review collected in partnership with Best Western

Helpful?
Thank ssanc2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 24 February 2014
Thank you for the great review! I hope your plumbing issues have been solved. We are so glad you enjoyed your visit. Please come back for the live music anytime, neighbor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level 5 Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 17 February 2014

Chose to visit Austin to find some good live Country Music. This hotel was in a brilliant location as it was very near Downtown. We had a spacious two queen bed room overlooking the pool. The layout of the hotel was rather unusual as we had to go down outside stairs/elevator to reach reception and breakfast room. Not ideal as the weather was bitterly cold! It was well placed to visit the Capitol Building and Governor's Mansion. The hotel has live music several nights each week but when we went to sample it, we found it deafening, so didn't stay long.

Room Tip: Rooms overlooking the pool were quieter as the hotel is on a busy road
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Hilary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 18 February 2014
Thank you for the great review! We are so glad you enjoyed your stay and look forward to hosting you on your next trip to the States. This February was colder than any other in Texas-maybe next time it will warm up a bit!
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Firestone, Colorado, Usa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 February 2014

Centrally located. Amenities good. Restaurant/bar affiliate was great. Blues music extraordinary. Overall cleanliness good. Pool cool and hot tub hot! Staff all very polite and helpful. Easy commute to all surrounding hot spots.

  • Stayed February 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Pamela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 18 February 2014
Thank you for the nice review! Bless your heart if you swam in the pool this February-it was cold! The Hot Tub, however, is always welcoming! We look forward to your next visit!
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Lake City, Florida
Level 6 Contributor
374 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 16 February 2014

This Best Western Plus has a very strange layout, some inside corridors, some outside, lots of twists and turns and a few steps to find your room. That being said, once you do find your room, you will love it. We had a 1 Queen bed room and it was rather small, but beautifully decorated. The bathroom had a separate sink area that had double doors that was closed off from the sleeping area. The linens were very nice as well as the upgraded toiletries. Wifi worked great and there was a nice breakfast too, lots of seating area. The front desk clerks at check in and out were very nice and friendly. It is also a little weird driving in, but once you figure it out it is easy to get in and out We would definitely stay here again.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank travelerkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 18 February 2014
Thanks for the great review. We are so glad you enjoyed your visit. Our layout is a bit different here as we were built in the 70's, but the major renovation we just completed has made this a great place to stay!
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Houston, United States
2 reviews
Reviewed 16 February 2014

We took a quick trip to Austin and needed a place that was close to downtown, this hotel fit the bill. Just a few minutes from the Capital, UT, and County Line BBQ on Bee Cave Road. Very comfortable King-size bed. Great place to stay.

  • Stayed February 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 18 February 2014
Thank you so much for the wonderful review! We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, United States
1 review
Reviewed 12 February 2014

It was great to have a lounge at our hotel. After all, Austin is the "Music Capital of the World" right? We were fortunate to be there on a night that there was a benefit for a local musician. We were in for a treat with about a dozen or more bands playing music during the evening. When we went to our room before the event was over, it was quiet, with no indication that within a short walk music was being performed.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jesse G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, 14 February 2014
Thank you for the great review! We are so glad you enjoyed your visit and the great Austin Music scene. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Austin City Hotel

Property: Best Western Plus Austin City Hotel
Address: 2200 South I-35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Austin
#7 Green Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Austin City Hotel 2.5*
Number of rooms: 154
Official Description (provided by the hotel):
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion
Best Western Plus Austin City Hotel Texas

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