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“They think of everything!”

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Omni Austin at South Park
Ranked #35 of 203 Hotels in Austin
Certificate of Excellence
Dallas, United States
1 review
“They think of everything!”
Reviewed 20 May 2014

I stay at the Omni Southpark twice a month and the staff never ceases to amaze me. The loyalty ambassitor aways does something special to make my trip a pleasure.... wether its a upgrade or an in room dining experience. I really enjoy my stay each time. Highly recommended!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
April Z, Manager at Omni Austin at South Park, responded to this review, 31 May 2014
Thank you so much for your review. We look forward to amazing you in the future with our forward thinking. Take Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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  • French first
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  • Any
English first
Boerne, United States
Level Contributor
10 reviews
10 hotel reviews
Reviewed 20 May 2014

This hotel is in a great spot for us, near our daughter who lives in Austin. We like the pool area and the staff is always friendly. Some of the rooms were renovated and they look fresh and clean. The rooms that did not get the overall renovation is still nice. We know the property well, this was maybe the 8th or 9th time we stayed. The fitness center is also nice to use, it is a little bigger than some and they keep the area very clean and well stocked with towels.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Annelise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
April Z, Manager at Omni Austin at South Park, responded to this review, 31 May 2014
Thank you so much for your review, we look forward to next time. Until then, take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conroe, Texas
Level Contributor
121 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 May 2014

First, the staff was very friendly and helped with accommodating an early check in; Several hours early to be exact. I was very appreciative of this because of an issue with accidentally booking for the wrong weekend elsewhere and needing in a room fast.

They had apples at the front desk for the guests, loved the healthy and fresh option.

The room was HUGE! We had a King size bed, over looking the pool. Room had Bed, couch, big coffee table, 2 comfy chairs, desk, dresser and flat screen. The bed was super comfy as well as the pillows.

Nice bathroom with all amenities you would need. Hairdryer, soap, cotton balls, cotton swabs, etc.

Did not get to enjoy the pool, but it looked very nice and wish we had more time.

The bar was located in the front lobby. It was between the front desk and elevators.

Hotel is Pet friendly. There were a few dogs on site.

CONS:
NOISE. I was trying to take advantage of taking a day off and actually sleeping in. Note: Sleeping in for me is 7am. Between the noise of doors to other rooms slamming, Ice machine, Elevator dings, people rummaging next door, etc.. sleeping in was not an option. I ended up leaving early and driving the 3 hours home a little tired.

Other Con, watch for internet fees! If you sing up for their membership, you get free internet. If you booked their hotel through a 3rd party, it does not matter if you sign up for their membership. You will not get the benefits if you don't book through them.

As I was getting ready for our lunch plans, my boyfriend yelled from the other room to verify our room number. He had no clue there was a charge for wi-fi. All it asked him when signing in was room number and last named. So inadvertently we were charged $10 for him to use wi-fi for 10 mins (That's some expensive wi-fi)

Room Tip: Stay away from elevators and ice machines. Very NOISY.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, tx
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

Everything was pure Omni - exceptional - except housekeeping seemed to have taken the day off - and front desk told us we had a do not disturb sign out, which was untrue... Beyond that, Omni is always a good way to go. Join Select Guest and you get great amenities, as well. We always choose Omni when possible.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Mylinda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
April Z, Manager at Omni Austin at South Park, responded to this review, 31 May 2014
I am so sorry for the issue you experienced. I hope I can assure you this is not our norm. Please contact me at azuniga@omnihotels.com to discuss further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 May 2014

I've been here twice, just recently and 2 years ago. The hotel is very nice and clean with great amenities. The rooms are comfortable, air conditioning is easily set to an appropriate temperature and the shower pressure is glorious. It's conveniently located near the airport and major highways which makes getting around a breeze. The pool and gym facilities are also nice and well maintained, my only complaint would be that the pool, while nice to hang around is very noisy from the nearby highways and forms something of a wind tunnel. Would recommend becoming a GHA discovery member which is free at Omni's website and will give you free internet during your stay.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msb45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 May 2014

We were conducting business in San Marcos, but had several events in Austin, this was an excellent base for getting to all of our events. It was very accessible to the major freeways, and provided a level of service above most other brands located in the area.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Carolyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 16 May 2014

I loved the hotel. We especially liked the pool area because we needed some sun and relaxation. Our room was comfortable and so were the beds. It was noisy by the pool because of the traffic on the expressway but what are you going to do, move the hotel. There were other hotels in the area which have the same noise from the expressway. We didn't have any problems and we would stay there again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank S4231FNsusang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Austin at South Park

Property: Omni Austin at South Park
Address: 4140 Governors Row, Austin, TX 78744-1048
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Austin
#14 Family Hotel in Austin
#15 Luxury Hotel in Austin
#24 Business Hotel in Austin
#28 Romantic Hotel in Austin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni
Omni Austin At South Park Texas

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