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“Facilities”

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Omni Austin at South Park
Ranked #36 of 201 Hotels in Austin
Certificate of Excellence
Reviewed 7 July 2014

Excellent facilities, cleanness and excellent service at restaurants and room service as well as the shuttle to and from the airport. The quality of the food was excellent. Very clean hotel all around, excellent pool.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Eliu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,349 - 1,355 of 1,486 reviews

Reviewed 7 July 2014

Room was gorgeous: high ceilings, nice furniture, opened onto the large pool. It was amply stocked with towels, lotions, mouthwash, etc. Staff was very friendly and helpful, giving us great nearby food recommendations. The carpet in the lobby needs to be replaced, but beyond that my stay was great.

Room Tip: We had a first floor room--they seem to be bigger.
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  • Stayed: June 2014, travelled with family
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Thank Tina479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Omni Austin at South Park, responded to this reviewResponded 24 July 2014

Thank you so much for your comments. I am happy to report the carpet in the entire lobby area will be replaced the first week of August. Hope to see you again soon.

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Reviewed 7 July 2014

I have stayed in this hotel many times and it is always a pleasant experience. Check in is quick, rooms are clean and comfortable, the fitness center has nice equipment and the pool is great. Staff always friendly and helpful.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank gypsy00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

This is my third stay at this hotel, and I always have a wonderful experience. The staff is friendly and the rooms are clean and well maintained. Everything is easily accessible. I would definitely recommend this hotel to anyone.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

Perfect location when traveling. Friendly staff. Fulfilled room requests. Ate dinner and food and service were good, limited menu. Only problem we experienced is our room smelled like someone had smoked in it and areas under the chairs were not cleaned. Bed was comfortable but bouncy, maybe time to add new mattress. Chairs in bar area downstairs were soiled, time for steam cleaning or updating. Overall was good stay for one night.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Debbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, General Manager at Omni Austin at South Park, responded to this reviewResponded 24 July 2014

Thank you so much for your comments. It is always frustrating when people smoke in our 100% smoke free hotel. Our beds are brand new, if you e-mail me I will look at your specific room to double check (ccoleman@omnihotels.com). Our lobby chairs get a makeover this fall... Thank you for taking the time to give us the feedback.

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Reviewed 5 July 2014

This is my second time to stay in this hotel. It's very nice with a lovely pool area and a nice lobby bar. I especially commend the staff and customer service. Every staff member I came in contact with was unfailingly polite and friendly. The hotel has been recently renovated, and the rooms are nice and large. Loved the free coffee service delivered to your room in the morning. The only negative for me was my bed. I don't think the beds in our room had beed replace recently, and they were too soft for me.

I also had a facial in the spa, and the aesthetician was excellent. Her service was so nice and she spent 65 minutes working on me on what was supposed to be a 50 minute facial. Will gladly go back to this hotel.

  • Stayed: July 2014, travelled with friends
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Thank AgileTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Room seemed very worn, frame of doors damaged, furniture worn & chipped. Mattress starting to sag. Unusual to see in luxury hotel. Saw 2 bugs crawling on my luggage the next morning- reported to front desk-they denied. Room was quiet, clean, and well stocked with towels. Room service was responsive. Had a good stay with family down the hall. Plumbing was good & worked. The pool was wonderful & I would stay again in a different room.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Everett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744-1048
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Austin
#14 Family Hotel in Austin
#15 Luxury Hotel in Austin
#24 Business Hotel in Austin
#28 Romantic Hotel in Austin
Price Range: £102 - £230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni
Omni Austin At South Park Texas

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