We have stayed here multiple times on business, and this is one of the friendliest hotels with the most responsive and incredible staffs. Everyone from the front desk staff to the bellman to the risk management liaison was professional, courteous, and went above and beyond to assist. We always enjoy our time at the Omni and look forward to this show every year. The beds are comfortable, and the rooms are always clean and bright.
This year we had some issues with maintenance on the room, which was highly unusual. Most were fairly minor (leaking faucet, non-working outlets), but we did have a recurring issue with a loose security bolt that resulted in our being locked out of our room more than once. While the issue was resolved quickly each time it happened, the repetition was annoying. On the last evening they finally taped the bolt to the wall to secure it, but I hope the issue was fixed before the next guest checked in.
We definitely are looking forward to our next visit.
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- Also Known As:
- Omni Austin At South Park Hotel Austin
- Omni Hotel Austin
- Austin Omni
- Omni Austin At South Park Texas