My wife and I needed a couple of nights away to celebrate our 20th Anniversary, without the time to travel afar, so we drove up I-35 to the Four Seasons.
Staff - The staff here is really very good and they are very well trained as we had the opportunity to observe. They were kind, courteous and attentive from the moment we arrived under the porte cochere to the time we left.
Trio - Upon arriving late, we hurried down to Trio to have a nice dinner. Mark, the sommelier is really super top notch, extremely knowledgeable, and, well, fun. Olivia, our server, was also just outstanding and the restaurant's ambience and furnishings are really nice. The food didn't quite live up to the rest, as our fish dish was decidely overcooked and the pork was very unevenly cooked. The presentation was very nice, but again, the food quality was not tops.
Lobby Bar - Loud. But very, very active if that's what you want. Live music was present both nights and it's a happening place. Bartenders and servers are very, very well trained. We watched as a new server shadowed an experienced server both nights, and it was intensive training.
Room - Our room was very nice, very clean and well appointed. It was nice and the only comment in the room would be that we couldn't get a thinner pillow, and their pillows are very big and very full. Also, we had requested a quiet room away from elevators, stairs, etc., and ended up across the hall from the ice machine and the housekeeping room (both of which have a formal door) and one door down from the elevator. The door to the housekeeping room is a normal looking room door (so normal it took us the full stay to figure it out), including a card key lockset. And it squeaked. Loudly. So, every time the staff came and went, which was a lot and beginning at about 8 am, it was a constant squeal/squeal/clunk. If you want to sleep in, well, don't bank on it.
Location - Perfect. That about says it all on that subject in our book.
So, nice place, but at $450/nt., we didn't see the real value.
- Official Description (provided by the hotel):
- At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 294 guest rooms - including 33 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more less
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- Also Known As:
- 4 Seasons Hotel Austin
- Four Seasons Austin
- Austin Four Seasons
- Four Seasons Hotel Austin Texas