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“Group Stay”

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Four Seasons Hotel Austin
Ranked #9 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
1 review
“Group Stay”
Reviewed 15 April 2014

I worked with their group booking and could not say enough good things about their staff. They were incredibly responsive and accommodating. Especially with some last minute changes that I had to make to a few reservations. Their staff was very professional and understanding to the needs of our group. Every one of the people that had a reservation at the Four Seasons had positive things to say about their stay. I will absolutely be going back there for the next trip to Austin and am very much looking forward to working with them again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,722 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (565)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

No complimentary coffee or breakfast. The hotel restaurant food was poor quality. Room service food was not any better. Thank goodness we were close to downtown and lots of good local restaurants and yummy food. Staff was kind and welcoming.

  • Stayed April 2014, travelled with friends
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Helpful?
1 Thank Erin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review, 18 April 2014
Dear Erin,
Thank you for taking the time to provide feedback about your recent stay at Four Seasons Hotel Austin, as well as for your comments about the staff being kind and welcoming. I appreciate it and will be sure to share the compliment with my team.
We strive to provide the highest quality menu items and ingredients so I was sorry to hear you found your meals underwhelming. If you're open to sharing more details, please don't hesitate to contact me directly as I'm certain our food and beverage director would be interested in following up to ensure any quality issues are resolved.
I also wanted to mention that we do offer complimentary coffee and tea in the Lobby reception area each morning; however, I have added a preference for an in-room coffee maker to your reservation profile in the event you visit us in the future.
Thank you again for your candid comments; I sincerely hope you will consider giving us another chance to provide you with an incredible stay.
Sincerely,
Rob Hagelberg
General Manager
(512) 685-8034
rob.hagelberg@fourseasons.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 April 2014

An older property, beautifully maintained.
The décor a bit dated perhaps with a country theme.
Located on the bank of Lady Bird Lake, fronted by mature vegetation, with many native birds, in the trees on the property.
The staff were up to the high standards of the Four Seasons chain.
The hotel is close to all the action in Austin, with sixth avenue and its plethora of music clubs and bars just a few blocks away. An easy walk for those who drink and DON'T drive.
Also close to the state capitol, (well worth seeing).
I only used the restaurant for breakfast, and the food and the service were excellent.
The rooms provided all needed amenities, (however the shower head need to be upgraded).

Room Tip: Ask for a room fronting the river. A pleasant view.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review, 21 April 2014
Dear Michael,
I appreciate you taking the time to share some feedback about your recent stay at Four Seasons Hotel Austin. I'll be sure to share the positive comments with our team as they take great pride in providing a five-star experience.
I also wanted to let you know we're planning a bathroom enhancement later this year that will include - among many other upgrades - new shower heads. Hope you'll visit us again soon to experience the new and improved product for yourself!
Sincerely,
Rob Hagelberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harvard, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 April 2014

Amazing hotel, with exemplary staff willing to do anything to make your stay enjoyable! Beautiful location within walking distance of Rainey St and 6th Avenue. Staff is by far the best I've experienced in a Hotel.

Room Tip: Chose a room with a view of the Colorado River...although the city views are cool too!
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  • Stayed April 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank Graham W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review, 21 April 2014
Dear Graham,
Thank you for taking the time to share such great comments about our staff; I don't know if we could receive a higher compliment! I also appreciate you posting a few photos from your stay to give other travelers an unbiased view of the Hotel grounds. We certainly consider ourselves lucky to have such beautiful real estate in Austin!
Hope to see you again soon,
Rob Hagelberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westford, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014

A special place for treating yourself to luxury. The food was fantastic, the pool cool & clean, the beds comfy and the service top-notch. can't wait to go back
At night there are outdoor areas with lanterns in the trees and small chimineras that are lit at dusk. a romantic and relaxing place.

Room Tip: Try to get a view of the river- the higher up the better- nice to watch joggers and scullers & k...
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  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank Cass710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
146 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 9 April 2014

Every time I go to Austin and I don't stay at the Four Seasons it's a disappointment. Sure, it's the Four Seasons so you expect a level of awesomeness, but I'm open to staying other places. In Austin, it's Four Seasons or bust. The view for brunch in the mornings is amazing, the bar is always buzzing at night, the service is amazing, an the rooms are immaculate. I think with all the other hotels there's just so much going on in Austin they get overrun by people attending music festivals or other events so the high standard isn't always kept. But I have NEVER had a bad stay at the Four Seasons.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank fletchco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 April 2014

Clean, professional and luxurious. Staff was polite, professional and always available

Parking was expensive

Internet was slow though they had a better expensive option which for the price of the hotel they should include

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank lovetravellinusa14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Austin

Property: Four Seasons Hotel Austin
Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Austin
#3 Business Hotel in Austin
#3 Luxury Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 291
Official Description (provided by the hotel):
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 291 guest rooms - including 28 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons
Four Seasons Hotel Austin Texas

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