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“Great reunion spot”

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Four Seasons Hotel Austin
Ranked #7 of 202 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed 31 July 2014

Four of us old friends gathered for several days of rollicking fun in the city. Ideal location, services, accommodations. The service staff is stellar to the person. Riverside location and center city combine to make everything convenient.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank leb0417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 July 2014

I've stayed at many Four Seasons hotels before. They are all wonderful.

This one, however, was special as it really did offer a sense of place vs the feeling that you could be anywhere in the world.

The decor in the public spaces is decidedly western, but not so over the top that it goes too far. Rooms are beautiful and they are currently renovating them floor by floor - updating bathrooms, flooring and furnishings. My guess is they will be spectacular.

We were lucky enough to have scored the Congressional Suite on the hotels second floor, overlooking Lady Bird Lake. I could have moved in and never left.

Forget about the fact that Four Seasons has absolutely the most comfortable beds in the world, at this particular hotel the service was impeccable. Every single staff member from the front desk to the wait staff in the various restaurants and bars, to the pool and housekeeping staff was so nice and friendly. This was not just a forced smile kind of friendly. These people were so genuine in their hospitality that we felt befriended everywhere we turned.

Austin is a great city and I can definitely see coming back. But I would never stay anywhere other than the Four Seasons!

Room Tip: Lake view rooms are great
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Audrey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded 15 August 2014

Dear Audrey K,

Greetings from Austin! Thanks for taking the time to share your warm and valuable feedback. Your review truly captured the essence of our hotel – genuine hospitality, matched by the luxurious, impeccable Four Seasons service you have come to know from your many stays with the brand. As you noted, the beds and spacious accommodations make it difficult to leave the room. We appreciate your feedback regarding the authentic sense of place and thoughtful décor as well. Austin is a remarkable destination with a thriving culture and beautiful landscape and our goal is to allow each guest to experience all of this, topped with the comforts of Four Seasons. Thank you
again and we hope to see you again soon.

Warm regards,
Rob Hagelberg
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

You are able to unwind with fabulous facilities within the hotel and enjoy the energy of Austin's night life a few minutes away. The service is so outstanding. The river walk adds a Mediterranean feel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank shelteredin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Really love this hotel even though as another reviewer indicated the rooms need a facelift. They are actually updating the rooms now so I am excited to see how it all turns out.

The service is so outstanding that any other small issues fade away. Love staying here!

Room Tip: Lake side rooms are a bit more pricey but worth it.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Angela Lyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

I am a big fan of the Four Seasons chain and this is a older property that needs the facelift it's getting now. My room was small and old, but you still get the Four Seasons feel from the lobby and the great service.

The concierge staff is great and make the stay so fun with a million ideas and great directions.

The bar scene is fun and the cocktails are wonderful. I did not go out to the pool, but others used the word "tired", I'm sure that will change as well.

From the check in process (seamless) to the cleaning crew, it's all top notch. The guys at the valet are also terrific. Cold water every time you walk past. I had done a long walk and when i came back into the hotel, I had 2 different people give me water...thats a good hotel!

The location is perfect and easy to walk everywhere and that is a huge plus.

All in all, I'm a fan of the chain and this will be beautiful hotel once again after the renovation is
done. It's also one of the quietest hotels I've ever been in and the beds are to die for!!!!

Room Tip: Lake view side.
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  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Peterisacksen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

i was with my mum whilst she works and i was able to explore the city by my self! i loved every second of my stay at four seasons! the room service was averaged price and was delightful! the maids were a privilege and the staff were brilliant! they were friendly and weren't strict.. i was able to mess around and enjoy and relax on my stay. defiantly would stay again. the rooms were fabulous and i was lucky to spend 2 weeks here. i had 2 rooms and were both equal quality and the view is amazing!

Room Tip: room with a view of the lake!
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  • Stayed: May 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Bethmh13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

Service is beyond reproach! I felt like a VIP my entire stay. The entire staff was extremely friendly and helpful. I never had to ask twice or prompt to obtain service. When I called to ask the concierge a question about a location, he not only offered to look up the information for me, find out information about the area but he also had the information and a map delivered to my room in an envelope in under 20 minutes!

Room Tip: Ask for a riverside view
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank melvel121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
#3 Business Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Price Range: £333 - £591 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 294
Official Description (provided by the hotel):
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 294 guest rooms - including 33 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons
Four Seasons Hotel Austin Texas

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