Not at all what I expected. We came in for the Austin Marathon thought we would need nothing short of superior service to help us recover from the run. I was immediately turned off when I saw that I needed to pay $9/day for wireless internet access. I fail to understand how I can get free internet at Starbucks but get raped for $9/day at the Four Seasons. It's insulting... add it to the cost of the room because charging extra makes you a Marriott. Secondly, after the race... around 1pm... there is no bar open near the pool??? Really?? I need to go inside and upstairs and sit in the lobby to get a beer? Wow. Finally... I called down for an additional bar of soap in the bathroom (it accidentally slipped out of my hands in into the toilet...) and 3 days went by and the never replaced it. The soap?? Next time I'm in Austin I'm staying at the Driskel.
- Official Description (provided by the hotel):
- At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 294 guest rooms - including 34 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more less
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- Also Known As:
- 4 Seasons Hotel Austin
- Four Seasons Austin
- Austin Four Seasons
- Four Seasons Hotel Austin Texas