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“Great showers”

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University Inn Austin North
Ranked #172 of 202 Hotels in Austin
Reviewed 20 November 2013

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Lynn N
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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59 - 65 of 143 reviews

Reviewed 19 November 2013

What I can say is that they are very nice and have an excellent staff willing to help and please you the best that they can. But most rooms have not as yet been renovated. So unfortunately for that reason it was just too outdated and far from our standard we had to change rooms and we did but without any problems but it was not much better. Once that the renovations are all finished I or we would consider going back. That is how good and nice the staff was. I feel bad but that is what it is.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
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1  Thank Eligio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina H, Manager at University Inn Austin North, responded to this reviewResponded 26 November 2013

Dear Eligio,

Thank you for taking the time to review your stay with us. All of your very kind words in regard to our staff mean so much to us. We really do want all of our guests to know that we want their experience while staying with is to be a memorable one. We all hope that you will indeed return when you can and see the remodeling when it is fully completed.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

Decent accomodations but no hot water in Room #124.
Had to take a cold shower.
Front Desk would not issue refund.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Howard Johnson
Thank Marvin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina H, Manager at University Inn Austin North, responded to this reviewResponded 26 November 2013

Dear Marvin,
Thank you for taking the time to review your stay with us.

I am very sorry to hear about the maintenance issue that you experienced with your shower.

We are making every attempt to stay ahead of any maintenance issues while we are undergoing
our remodel. We hope that you will return when you are in the area again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

They messed up the reservation. Personnel not trained. Dirty rooms with bed bugs or other type of insects, in one room a mouse, faulty faucets. Reserved 4 rooms with queen beds they gave us double bed rooms.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Hugo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Rico S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kristina H, Manager at University Inn Austin North, responded to this reviewResponded 19 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 October 2013

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Carmelita A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kristina H, Manager at University Inn Austin North, responded to this reviewResponded 26 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 October 2013

While the outside of the hotel left us a little uneasy, the updated room was very nice and very clean.
We'd stay again.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank JABBA636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristina H, Manager at University Inn Austin North, responded to this reviewResponded 19 November 2013

Dear JABBA636,

Thank you for your kind words in regard to our newly remodeled guest rooms being to your satisfaction. We value the importance of a clean and comfortable guest room for all our guests.
We truly value your comment about choosing to return to our hotel. We look forward to seeing
you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about University Inn Austin North

Address: 7800 N Interstate 35, Austin, TX 78753-6522 (Formerly Howard Johnson Austin North)
Region: United States > Texas > Austin
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #172 of 202 Hotels in Austin
Price Range: £40 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — University Inn Austin North 2*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), TripOnline SA, Ebookers, Evoline ltd and Cancelon so you can book your University Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Austin North Hotel Austin
University Inn Austin North Texas

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